Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
in the public mobile website, where can I find the receipt every month. Public mobile supply the receipt ?
I will be living in the United States for 6 months (From March to September). Am I able to add on a US plan (and put my Canadian one on hold)?
Can i pay etransfer
Look what materialized over night almost as though PM remembered that today is my third anniversary here as a customer! It wasn’t there yesterday but is today. After bumping the $70 / 15 GB plan down to $60 recently that made room for a new $70 / 20 ...
I purchased add-Ons for U.S usebut it doesn’t work I can’t use my phone in U.S
I heard that Public Mobile is closing down in the Spring of 2022. Is that correct?
Hi there, I was interested in your black friday deal, however my new SIM card did not get here until today. Is it still possible to get that deal, as I had intend this to get here before now but it was unable to? I would really appreciate it if I was...
Can I use the iPhone 13 Pro Max on Public Mobile?
Will the plan stop me using data if I have used all the allowable on my plan or I be charged once I exceed the limit. I do get a text telling me I am at 75%. Will a text be sent if I am at 100% ? Thanks. Valerie
I just switched to public mobile on 3 of our family phones. Purchased each 2.5 GB and it is showing only 30.8 MB
a) where is the moderator team for private messaging when you need them? b) according to the homepage we're supposed to get a text for free stuff and I haven't gotten any texts about that. am I the only one?
Hi all, Do any of you know how private the private messages on Community are? Are they encrypted? I mean are they accessible or readable by others besides the intended recipients? Thanks
Is there any way that I can have the original poster's question to be included automatically in my post when I am replying? Thanks
Hi,I just switched my account from Koodo a few hours ago... which I am now learning on the forum tends to have issues.I appear to have successfully ported my number. Koodo cut off my cell service and sent me an account closure email, and switching to...
When I try to sign in to my self service account, it gives me the following error:Sorry ,your login has been disabled. Please visit the online Community at publicmobile.ca/community for assistance.When I press the 'forgot your password' option it giv...
I am checking to see if my friend can use his older Samsung gt-s7560m but for some reason I do not see it listed, not sure what I am doing wrong because I notice previous questions people were able to use this model in years past. Is someone able to ...
Just returned from vacation in US. Purchased roaming add-ons while I was away. They expired on November 28th so I didn't extend them. Now that I am back in Canada I cannot make or receive calls or texts. I have no signal bars showing on my phone. S...
while trying to activate my account I used a 25$ prepaid voucher from the store. On the next step i had issues porting an old number, the site glitched out I gave up trying to figure it out.the next day i was able to sign in with my email but the vou...
Hi All, I think deleted the public mobile holiday rewards text, thinking it was a phishing scam. Is there any way I can trigger another text message? Thank you for your time. Kind Regards,Rachel
Please help my credit card didnt go through automatically and when i tried to enter self serve i didn't remember my password
I have changed my plan today from $15 to $25.and my renewal date is 26th every month.my last payment done on 26th November 2021.i paid again $25 .so I want refund difference between two payment
@lostinspace wrote: As a gift, PM will give you 2GB of data and 500 minutes of International calling...all for Free.You'll get a text notification from PM and you'll have to text YES if you want them. They'll be applied to your account soon after yo...
Wanted to know if someone successfully saw the increase of addons in their self serve yet!! is all....
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