Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi everyone, I have a couple of quesitons about the Usage History page in self-serve. First of all, is it not possible to filter it to show me only my calls, my texts, or my data, or all? Parent company Telus breaks down their usage history by those...
Hi There, I am new to Public Mobile and was looking to order a SIM card and create an account. However, I was told my Phone number was invalid or account already created. How do I go about creating an account? Thank you
Since I'm considering changing my plan for the next 90 day session I'm just curious on what a few things mean. First when you chose international txt option will it allow me to send and receive global txt and pic messages? As I saw the 3 which mentio...
A few days ago I changed my 30-day $52 plan to a 90-day $105 plan, effective on the next payment date (today). In self serve it showed that a plan change was requested, along with the new plan details. Unfortunately the plan change didn't happen, I'm...
I have an older HTC phone ... and have just acquired an iPhone 5 to replace the HTC. I understand I will/need to switch the HTC's SIM card into the iPhone. The only "data" on the HTC phone I care about retaining and preserving is several pics (taken ...
I registered for the autopay, but NO rewards shown in my account. How come??
Today, I got a text notification warning me that I have used 75% of my data plan, I was really surprised I got this. I never watch or stream videos over data only on Wi-Fi, I only use data for web pages. I activated my plan on Sept, 11 on the 90 day ...
Hi there, New customer, enjoying the service. However, my curiosity making me wonder about the APN name: sp.mb.com and isp.mb.com. What's the MB stand for? If you look at PM's sibling brands, you see sp.telus.com/isp.telus.com and sp.koodo.com/isp...
As long as PM has those Picasso Glitches packing, I'm all for it
hello,I orderd and PM and SIM and activate it.i have an zte v967s unlock that i bought from china, when i insert the sim in it, i'm not having any service at all, it look like not activated. no voice no data no sms i had a HTC mytouch 4g ( htc panach...
Just joined PM and am trying to change my APN settings on an iPhone 6+ I changed the settings as per http://www.unlockit.co.nz/mobilesettings/settings.php?id=1019 but the following fields keep automatically re-populating after I delete them (I ported...
Does anyone know if Nexus 6 will work on Public Mobile? My IMEI was not found from their website's BYOD page.
This is my no 4*********6 it is temporarily disconnected because i didnt pay on time but nowithas been 7days i paid my amount online even that my no. is still deactivate.if anybody listen to me plz help me
Hello, I recently got the iphone 6s on a Public Mobile plan and am loving it. Calling, text, and data (LTE) work perfectly! I had two questions/concerns though: - Anyone have any expirience with setting on personal hotspot? I have the option on my ph...
Thinking of switching from Koodo to PM (from what I've heard it's the same network so Internet and whatnot will be just as fast, correct?) but I'm worried about reviews I've read. I've seen many people saying the customer service is so awful it's not...
Coming in about a month, this says: http://www.iphoneincanada.ca/news/apple-pay-canada-oct-nov/I assume this will work on Public Mobile?
I live in a border town with the USA. With Rogers, Bell and Telus, they each have a feature called Border Zone (Bell), Extended Local Calling Area (Telus), or something else similar. What this enables is when travelling in the USA, any calls within...
Says it all. I'm not sure about the bands, as it lists CDMA, but the bands appear to work out.... I'd like to know before I buy the phone Thanks
Hi Everyone, I have question for reward, If i want set up 2 phone line, can i refer myself. Just wondering. Thank you very much.
Hi, I'm thinking of switching to PM, but one thing I'd like to understand is how PM defines a data session. According to the fine print, data sessions are rounded to 10 Kbytes. If one data session is active as long as your phone is connected to the...
Working on setting up ugo wallet. I have an old PM SIM. Are the new SIMS NFC compatible?
Does anyone know whether the One Plus Two from Oppmart wil work with PM network?
Im Trying to set up my bell email on my android phone-- a sony experia lt5a I think. I have the outgoing pop setting but bell tells me I need the incoming mail server settings from PM. Anybody know what they are --- pop server and port?? Anything els...
I was planning to buy this phone and it's sold in the US, but i don't kno if this will work on the public mobile network, will it? If someone can help me with this, i will really appreciate it
I am new and was with fido until a few days ago. Anyways called fido and asked them to unlock my iPhone 5s and was told it would take upto 2 days and $50 so I found the following service on redflag deals it cost $13 canadian go to http://protect part...
Hi, the IMEI is 3*******************2 doesn't seem to find the phone. Tho the seller told me it's a verizon phone from the USA, but he's been using it in montreal for the past year, over Fido, Rogers and Bell network.... The IMEI doesnt trigger a "l...
Hi all,I've been on PM for several weeks and all is working good on my Note 3, but I have put my SIM into my unlocked Samsung Galaxy 3 and I'm getting a message upon start up.It's asking for a SIM unlock code. What's that about / how do I resolve thi...
As the title says, is iMessage functional under the new plans yet?
Hello,My credit card did not work to activate my sim. So I went to money mart insta cheque to buy a payment viucherviucher, it is listed on the pm site, they told they don't sell pm voucher. Then I went to esso gas station and they have it, but not a...
As in maximum theo. up to 75Mbps, 150Mbps, 220Mbps?I cannot seem to find information regarding what level of network Public Mobile has.
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