Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I signed up with Public Mobile yesterday. In the payment setup page, they had a "do you have a discount code or referral code?" spot where you can key this in. I had seen that there was a referral promo of using someone's code, and they get $10, and ...
I have free data rewards. I’m wondering which data will be used first when my plan data is consumed.
I ported in my phone number from Fongo. I can make/received calls. However, I can't send or receive text messages.
Service stopped and now I’m locked out of my account
How come I can't do something as simple as pay my bill? I need my phone!!I don't get why I can't pay my bill to activate my phone. Now I need to wait for someone to come on the community?This is ridiculous! I just want to pay!!!!
Iphone XR: recently i got this problem: Imessage setting keeps turning without being activated in my phone even though I tried to activate it. I can't send / receive Imessages.I contacted Apple and they said maybe the network provider problem.Thanks.
I need help and this is starting to piss me off I ran over my phone and got a new one but I had an eSIM and I’m locked out of everything cause I can’t verify anything cause I don’t have the phone number
Need the Puk code
I need a new transfer request, as mine has expired.
Hi, I just registered with public mobile and transferred my phone number from a different carrier. I received a notice that eSIM did not work and to contact Customer service agent. I checked that eSIM would work with my phone prior to the number tr...
Recently I have switched from virgin to public. I got an eSIM, but unfortunately I couldn’t get any signal, I do get text messages but I don’t get any call. It’s so strange to me ,can anyone one help me out . Thanks
I have a PEI public mobile number. I’m in Reno on business. I bought the Canada-US 50 GB plan. When I bought it, it now says Canada only. So I bought the Canada-US plan again.But now it still doesn't work. How can I get help setting this up right or ...
Hi, Does PM (or telus in general) allow us to use our SIM card in a 4g router device? I've been using the hotspot feature on my phone but it drains the battery fast. I picked up a 4g router that supported the same bands as public mobile and it read...
A few times already a friend mentioned he called me the other day but i didn't pick up and the call went straight to voicemail, i checked my logs and there were no calls on my end. Is this happening to anyone else?
Up until recently, I had 3 active referrals (for which I was receiving points) listed on my account. On Monday, I referred 2 others. Now, I can't see any of the 5 active referrals on my account. I opened a Support ticket yesterday and they could not ...
I change my plan on July 7 before my billing cycle to 34 dollars plan but public mobile over charge me
Just signed up with Public Mobile recently. Found out that I could not use wifi calling. The reception in our area is not good to begin with, but today is exceptionally bad. Both my wife and I cannot make phone calls. Even texting is not working. Sor...
Hi I forgot my pin number , how can I retrieve it?
Is it possible to connect my pixel watch LTE to my public mobile account?If yes, what is the process.I understand it the watch comes with esim already but needs to be connected to my mobile phone number.
i bought a new eSIM and it never sent me a email telling me what the number is for the eSIM.In settings, general, about on my iPhone it shows I have an eSIM available but I don’t know which number it is.i want to change my physical sim to an eSIM.
I signed up in June and paid $38.08 on June 08 and again June 14. How do I get the duplicate payment reversed?? Thanks
I inadvertently bought a Canada Data Add-on instead of a US add-on . How do i get a refund!
I would like to know if I can hire a monthly plan for only a month or if I have to stay in it for more time.
I just activated my eSIM when I switched from other network provider to Public Mobile. When I activated the subscription and eSIM, I did it from my iPad, should have been with iPhone. How can I transfer my eSIM from iPad to iPhone?
Is this a SIM card problem? I can not make any long distance calls.I tried turning the phone off and after 10 minutes, it still didn't work.
My username was "DrSaxMusic" but when I went to put that into a new screen, it said that name was already taken.The system gave me "DrSaxMusic1" but I want my old name back.
I have a 30 sY plan but would like to change to a 90 day plan in order to get a better rate. Do I have to cancel my 30 day plan in order to do this?
Hi, My wife recently signed up with an esim on her new S24. She was assigned a new number 555-555-5555 (example). The following day we ported her number over from her old phone. All appears to have went well porting over her number (settings on phone...
I can receive text/picture messages, I can send pictures messages but can't send text messages. Anyone else experience this and have a solution? ( I have contacted support and am waiting for their engineers to get back to me. )
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