Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
On a different number I used an old email which does not exist anymore. How can I regain access without using the old email?
I bought a sim card when I subscribed but its taking some time to arrive so I bought one from amazon will the amazon sim card work fine?
I'm on $15 plan, which has Unlimited International Text; however, it now shows 71 used and -72 left, and I cannot send any SMS messages, so please tell me how to fix it?Thank you,
We are heading to the US (from Canada), and hoping to use our phone for GPS. What would be a best add-on? We have no Canada-US text/roaming in our plan right now.
i am not getting signals ( services) i have recently chnage my service from bell to public mobile. i have request for my number transfer. additinally i got a sim card to start my service on my iphone X. need help start my service with public mobile
I have not received an SMS message from my previous provider. Not sure whether Public Mobile has initiated the transfer
I opened an account 4 days ago. I have the app, waiting for the sim card. It came, I tried logging into the app to activate the sim card, but seems to be in a loop, and cannot log in no matter how many times I change the password.Anu help would be ap...
so i just upgraded to samsung a32 5g from an s7 edge i changed all apn settings in new phone but i cant send or recieve calls it jus times out plug sim in old phone works fine text works fine on new phone but while playing with trying to get it going...
Anyone know how to fix text messages idk my friends are sending me texts but im not receiving them but I still get data any ideas?
I’m not able to send or receive sms on my phone. Still verifying on my iMessage I contacted apple support. They said to contact the provider and make sure my number is properly activated for sms.
The last three weeks have been a headache, my new iPhone 14 ProMax was stolen from me, I've been made aware I have been paying my bills and my mother has double paid them as well. I would like to talk to someone to get those double payments worked ou...
I am trying to transfer my kids mobile from Fido to public and I want to manage the accounts all with 1 bill not 3 separate bills. How do I do this?
How to setup or activate the call protection to prevent scammer to call you. It forces the caller to dial specific number before I receive the call. thanksSia
Hi. The past 10 days or so, I’ve been having trouble with my data. I have a new Samsung A15 5G. My plan is 50GB of data, unlimited calling across Canada and the US…@ $34.00+tax. I couldn’t access my data for quite a few days, & I tried all that h...
On August 12 I purchased 1GB and the payment was processed but it does not show up on my account as an add-on.
How can I track the delivery of the SIM card I ordered in the App? When I ordered it, the app said up to 2 business days, but that's today, and as of 5:40pm, it still hasn't arrived. I need that card by tomorrow to teach a class on using Smartphones ...
I am attempting to update my payment credit card but I keep getting an error of "Sorry, we’re not able to process this request at this time. Please try again later." I've tried on different days, hours apart, still getting the same message.
Can I call from US? Or I can only use data in US?Thanks
I pre purchased a SIM card but still got charged $10 when I activated my new account. How do I get that $10 back?
Is wifi calling available and if so which plan of public mobile offers it
Looking to switch over to PM, hoping someone can share their referral code so I can save a bit! Thanks!Received and used from the first person who responded - much appreciated!
I am not sure how public mobile contests work. if I give some of my points I can win free giveaway.
I placed my order in Tuesday for a physical SIM card, and it said shipping would take two business days. Now, after the order is processed, the expected delivery has changed from two business days to August 29, which is over seven business days. Why ...
My credit card got double charged on the August bill. How do you or I solved this problem?
I switched from Virgin Mobile on Tues. 20th. (xxx-xxx-xxxx). I used an e-sim setting as it said my phone (Motorola G) was compatible. I can not send or receive text messages. Phone calls are okay. Please help.
didn't allowing me to change new credit card information
I’m using public mobile right now on my iPhone how do I change or activate eSIM on my new phone that I just bought?
Hello,i have set up to switch my plan to new one on the renewal date -- but on the renewal date - it indicated expire and i can't receive incoming call or out call.. what is going here? Thank you
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