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Getting your anniversary discount

Dolphin12
Great Citizen / Super Citoyen

When does it happen? Is it on the day you actually joined or is it at the end of the month?

For example, if I joined on the 10th of the month do I get my discount on the 11th of the month or do I get it on the 30th of the month?

6 REPLIES 6

Grinch
Model Citizen / Citoyen Modèle

No discount.  10 points will show in your rewards. 

Grinch
Model Citizen / Citoyen Modèle

You receive 10 points on your exact anniversary date.  First time …. you get to use on your 13th payment. 

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BKNS27
Mayor / Maire

@Dolphin12 

Your anniversary point will show up in your account on the 11th but it will apply on the following renewal date if you didn’t accumulated 15 points yet.

Yummy
Mayor / Maire

As per my account anniversary points are earned on your initial sign up date.

Dolphin12
Great Citizen / Super Citoyen

Meaning if you joined on June 10th and your bill renews then you get your discount right away?

Moh3
Good Citizen / Bon Citoyen

Hi,

For me, I guess, it is on the time of plan renewals. So, it is tied to the billing cycle. But, I'm an old customer, maybe it's changed. 

 

Hope that helps.

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