PM is a prepaid provider and do not provide refund.
The only exception to this rule is that for new subscribers whose activations failed and unresolvable. If that was what happened to you, you will have to submit ticket with PM agent and discuss with them. Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 **Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
