[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Asus Zenphone
Looks like a good phone for anybody looking to replace there existing phone with a newer one.http://mobilesyrup.com/2015/05/18/asus-zenfone-2-comes-to-canada-starting-at-249/?utm_content=buffer0b959&utm_medium=social&utm_source=facebook.com&utm_campa...
I need a SIM Card Public Mobile I have a ZTE phone. Where can I get it? I am in Brossard
I have a ZTE Cellphone which I bought from Public Mobile. I am looking for a SIM Card. Can somebody help me? I am in Brossard.
About payment
Hello,I need help.i did two time payment this month;one is in 11 may 2015 and another is in 13 may 2015.So,will you help me to refund it please?
how to change my phone number
I want to chagne my phone number...is there a opition to do it my account ?
With the Beta SIM card, must we get a new phone number, and can we keep our plan?
The title just about says it all. I got my Beta SIM card but want to know what to expect before I activate it. Is there a new fee involved (since the instructions say that we should have our credit card or voucher handy), do we need to get a new ph...
Resolved! Help ! And SIM card
Hey I've been requested for a new Standard SIM card ! And I've been email the people who said it take 5-7 business days! I've email them back saying please confirm the address and SIM card type! And nothing I found PB on fb! Inbox them and they told ...
a way to save more
hi are is a way i am using to save even more first subscribe to text plan at 20$ second put option of data and last set up voip phone service to make call what I get is text plan unlimited and the ability to make phone call when i need for the 20...
Resolved! I'm going to make a round trip between Montreal &Ottawa.Can I use GPS with my public mobile network?
Will it cover my entire travel without network disruption ? Do we have sufficient network coverage along entire stretch so that GPS on Google maps will keep showing me desired route?
Old Public Mobile SIM Card
Hi, I have a Public Mobile SIM card that I haven't used for a while. I was wondering if I could use it again instead of getting a new one and still have my old prepaid plan? Thanks.
Community Survey - Public Lab
When you give us feedback, Public Mobile gets better! That’s why today we’re looking to understand what the Public Lab means to YOU. We want you to be part of defining our brands’ mobile strategy – helping us to figure out what we should do and how w...
Resolved! "No service"
today, it's suddenly "no service" and I don't know what happend. I used public mobile since 2014.I have tried to reset my phone many times but it seems not working.
Resolved! No Service on iPhone
Hello, I have a iPhone 4S with "$25 Canada-wide Talk + Text" plan. Last Monday, I got an update from the carrier which I "has to accept". Now my phone has been showing "NO service" since last Monday. I have sent 2 emails to customer service with NO ...
i like public mobile
their network is great and connection is awesome, except the price has jumped $10 more from last year
I have an iPhone 4 and my phone shows 3G but I don't get Internet
I have an iPhone 4 and my phone shows 3G but I don't get Internet when I try to use Safari or social media. How do I fix this since I am paying for 1 GB of data with my plan.
Resolved! I have a blackberry 8310 unlocked but I only get sos and no signal
The Blackberry is unlocked,ID: shows the SIM numberSIM: disabledNetwork: disablednetwork subset: disabledService provider: disabledCorporate: disabled it is a rogers BB, and the mobile network still appears as Rogers, is there something else I have t...
confused customer
Can someone help me or point in the right direction. I am a public mobile customer for 3 to 4 years and I have not been able to put any money on phone for a couple of months. Now I am trying to put money on my phone and my number is gone and I have a...
Data Connection Problems
My mobile has stopped working. What steps can I take to restore it?
My Hand Phone is BLU Dash 5.5 What type of Sim Card Size do i need to order? Thank you so much.
Hello there,My Hand Phone is BLU Dash 5.5 What type of Sim Card Size do i need to order? Thank you so much.
Community Boards
Hi Community Members, Casey here! I have a quick question for all of you: do you use the community boards when you're searching for a topic? If you do, which boards do you use? And if not, how do you search for topics? I'm very intersted in knowi...
Resolved! I lost my phone and ordered a replacement sim card ...
apr 12 - asked for replacement sim cardapr 13 - PM acknowlegement email replyapr 23 - where is the sim card?apr 23 - PM wait 3 - 7 days email replymay 4 - where is the sim card?may 4 - PM should be received this week email replymay 13 - where ...
Resolved! Combine Accounts?
Ok new question for the group Scenario is this:I now have 1 grandfather plan from 2 years ago + 1 brand new plan activated tonight It created a second account at time of activation though...Is there a way to combine accounts? (eg I want to see my exi...
Resolved! im trying to log into my account, it says ForgotPassword/LoginUnsuccessfulUser_LoginDisabled
im trying to log into my account, it says ForgotPassword/LoginUnsuccessfulUser_LoginDisabledwhat do i do
phone doesn't ring or vibrate. I miss all calls
my phone doesn't ring or vibrate even though it seems ti set to do both. Why?
texts won't send
Hi my plan includes text messages but today I tried to send a text to two people and it wouldn't send both times. Can you help me? Is this the only way you help customers with technical support??
where can I buy a new sim card for my public mobility plan
where do i get a new sim card for my public mobility plan
My data maxed out at about 600 megs, I thought we had a gig per month. bummer
I have never had a problem with the one gig data limit. But this month I was cut off after 600 megs was reached. I still have 20 days left. I never used even that much data and wondering what gives.
Resolved! I bought a moto E in Montreal, Canada and then unfortunately had to move to Mexico. What now?
Hey Community, so I bought a moto E in Montreal, Canada and then had to move to Mexico and I want to be able to use the same phone here, but with a different service. I already paid the whole device balance, and the people here told me to contact Pub...
my acount
Pls I can't see my account, because I forget my username and I need change my credit card and my email and I need more internet and another telephone. Pls
