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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

GLITCH

To PM Team Members:My next plan payment date is May 3; however, the service status in my online account says expired. Though it says expired, I am able to use my phone to call *611 and a long-distance number. *611 does not state that my service has e...

would a Yezz Billy 4.7 work on public mobile I don't have the IMEI

would a Yezz Billy 4.7 work on public mobile I don't have the IMEIplease a yes or no

Resolved! Wifi at Tim Hortons

I amy trying to use WIFI and it asks for my password,which one do i need,the password i use with phone account or my email account,cant seem to login

Hello there,my account is locked and i get a message saying "please contact Public for Help"..

Hello there,my account is locked and i get a message saying "please contact Public for Help"..what is the number I can call?

telephone number for Public Mobile?

What is the telephone number for Public Mobile.

unlockin public phone

I have a moto g how can I unlock it

Resolved! is anyone there? my cell says emergency calls only. how do i undo this?

my screen says emergency calls only. i can't call out. how do i undo this?

why won't the system accept visa debit?

TRYING TO MAKE A PAYMENT USING VISA DEBIT. KEEPS SAYING WE ARE UNABLE TO VARIFYYOUR CARD AT THIS TIME. CALLED THE BANK AND NOTHING IS WRONG WITH MY ACCOUNT.

MY MINI-GUIDES for NEW-COMERS & RETURNEES TO Public Mobile

I have compiled a list of Things-to-do for ppl who are joining Public Mobile for the First Time, or Returnees who may have forgotten the ropes of things. When First Creating an ACCOUNT, Tippers BEFORE YOU PURCHASE HANDSET, READ THIS HANDSET WARRANTY ...

Why the account history is mess

I have not bought data service and I just try to buy a data add-ons, but I　found data usage in my account history, why? everyday I use wifi, so wifi data is recorded as data service? if I buy 200M plan, how does it caculate the data? including my wi...

Want to register for autopay

I want to register for autopay but I also want to make use of the existing balance in my account completely before I register for auto pay. Can someone tell me how to use the existing amount for the next payment along with the auto pay. My current b...

I have had no service for 4-5 days. My number is 6*********. My account isn't due until May 12.

"mobile network not available" is the only message I get. Are you suggesting I get a new phone company?

What type of sim card would i have in my htc legend for public mobile $25/month plan??

Can anyone enlighten me as to what type of sim card I would have in my HTC Legend phone for public mobile $25/month plan

I need a new phone

I need to buy a new phone but want to continue using my existing plan. I was told today by one of Public Mobile reps that I just have to purchase a new unlocked phone and insert the existing sim card in it. I went shopping for a phone, and apparent...

Now that the system has been updated, will my phone now work in the USA?

Resolved! Rogers and Fido Pay as U go/Prepaid discovery

Hi. I discovered that Rogers and Fido Prepaid both have the options that mirror a Postpaid plan, with the exception of Roaming pkges and sharing data like family sharing

Resolved! Can I receive a Sim card so I can also become a beta tester?

Is it possible for me to recieve a sim card so I can also become a beta tester?

My new sim card no working

Ringtone extension before Voicemail kicks in Set-up Guide

On most Droids, and most carriers:1. Dial *#61# and click Send. You will see your VM access number and the current ring delay time.2. Write down the phone number displayed (including +1).3. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is ...

APN Settings Guide for Set-up

Here's the APN( Access Point Name) Set-up for ppl to use when setting up the first time, or when they replace their handsets, and also for tethering purposes

They sent the wrong sim card now what?

I finally got the BETA invite and order what they called a triple punch sim card. But when I got it, it was a regular size sim card. I called customer service a all they can say is to have my sim card cut. My BETA invite is No longer valid and they d...

YOUR PLANS ARE MORE EXPENSIVE THAN ANY OTHER COMPANY, AND IT IS ONLY SELF SERVE, HOW COME???

your plans are way more expensive than other carriers, how come and when it is self serve Does not mak esense!!!!!!!!

To Moid: How far does usage history date back?

Moid,In Usage History, it says that it covers 365 days. The drop-down menu dates back 180 days. You say that it covers 90 days.Which is the correct period of time?If any are wrong, can you put them on PM's to-do list of glitches to be resolved?

How can I pay online

My due date is 4th how can I pay online

sign into network?

Why does my phone say sign into network all the time?

I have to change the battery the tel is in warranty How I can do it

Do you access this community through mobile, desktop/laptop, or both?

Hello,I'm conducting an informal poll open to all users of this community, whether customers or visitors.If you tend to access this community mainly through a mobile device, please state that or just type the numeral "1".If you tend to access this co...

Block phone number

How do i block a cell phone number? I have a galaxy ace III

How do I cancel my public mobile number?

Logging in problems.

Hello fellow Public Mobile users, Has anyone other than me been having problems logging into the Self Serve part of the website? I am trying since earlier this month to get in but it keeps saying my E-Mail and cellphone number are not resigtered or...

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