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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 66656 Views
  • 177 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 70748 Views
  • 180 replies
  • 32 Bravos

Microphone not working on a Samsung Galaxy Ace 2. Help?

Hi,I have a Samsung Galaxy Ace 2 and have  been having issues making/receiving phone calls lately. According to people I've tried calling my voice is broken up and there is a lot of white noise. How can I get my phone looked at to see if it is a prob...

dbucek by Great Neighbour / Super Voisin
  • 1065 Views
  • 1 replies
  • 0 Bravos

Resolved! Charges for incoming international calls

Can you confirm that all incoming calls are free of charge, whether they come from Canada or international, on all Public Mobile plans? And that there is no limit to the amount or duration of incoming calls?

Cordulia by Great Neighbour / Super Voisin
  • 9065 Views
  • 10 replies
  • 0 Bravos

Question

Hi, I just signed in with Videotron for my cell phone and I now change my mind I want to switch it to your program what should I do?

Trango by Great Neighbour / Super Voisin
  • 1129 Views
  • 2 replies
  • 0 Bravos

pukcode sim

ma carte sim a bloker jai besoin d un puk code svp

ANNIE0106 by Great Neighbour / Super Voisin
  • 1534 Views
  • 2 replies
  • 0 Bravos

fee for message

My plan doesn't include text message.  what is the fee charged for each message I send or receive?  Thanks Shun

shunfeng by Great Neighbour / Super Voisin
  • 1182 Views
  • 3 replies
  • 0 Bravos

Please answer

If I join in BETA, will I lose my current plan?

smna by Great Neighbour / Super Voisin
  • 1758 Views
  • 5 replies
  • 0 Bravos

Just wondering

I read on MobileSyrup that Telus plans to launch PM as a SIM only carrier, so what's a SIM Only Plan

_tien_ by Good Citizen / Bon Citoyen
  • 963 Views
  • 1 replies
  • 0 Bravos

Resolved! No service at all

Is the system down? First day in 3 years I haven't been able to get service. Location is not an issue. What's up?

Rosasite by Great Neighbour / Super Voisin
  • 1257 Views
  • 2 replies
  • 0 Bravos

This is what I noticed

When I checked out 1+1, and used that http://www.willmyphonework.net/ to check, PM's LTE check was this: 4G LTE Network: Band17-700MHz/Band4-1700MHz

makkahn28 by Mayor / Maire
  • 2715 Views
  • 17 replies
  • 0 Bravos

Hey

Hi

carl by Great Neighbour / Super Voisin
  • 1315 Views
  • 3 replies
  • 0 Bravos

Intro to myself

Hi Everyone! I thought i would take a moment and just say hi and introduce myself. My real name is Melissa and I am a bored stay at home mom of 6. (3 in school and 3 not yet lol). I came across pm just by luck, i think when i was searching for cell p...

hunnybunny by Model Citizen / Citoyen Modèle
  • 3116 Views
  • 7 replies
  • 1 Bravos

Resolved! 18554782542- Public mobile ?

Is this a PM phone number of just a scam ? I google it and people say its just a scam pretending to be Public mobile.http://www.unknownphone.com/search.php?num=18554782542

Kilerpl by Good Citizen / Bon Citoyen
  • 6204 Views
  • 6 replies
  • 0 Bravos

Resolved! Rewards

I have been a continued paying customer since before your rewards started and still after, but yet I have received no reward points in my history.  How come?   Thanks

sceneit by Great Neighbour / Super Voisin
  • 7571 Views
  • 13 replies
  • 1 Bravos

Resolved! Survey

I think the Survey is to long. What do other people think? The survey you get After PM people help you. It's scarry.lol

rryanand by Great Citizen / Super Citoyen
  • 4059 Views
  • 11 replies
  • 0 Bravos
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