Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am going to france in a few days for 30 days. My month started only a few days ago. Is it possible to put my account on hold and when i comeback, i would just continue the month i put on hold?
Contest so far is awesome, and i am sure it will only get better and better. So, if anyone won anything can thank PM or congraluate others or simply share their feeling. I hope some of you community members won something so you can share with other...
Why is the contest only limited to those who have a twitter account?????
I can not enter the 14 days giveaway.
I don't know about you but I'm super stoked about the new Star Wars: Force Awakens coming December 18th. So I couldn't resist sharing this as it ties nicely into the season: Star Wars xmas tree
http://14days.publicmobile.ca/?wpnd_cid=fu1374ag9v1o0pce/#wp_popup_1251335 Good Luck!
Hi All, Just been noticing that people are adding comments to New Ideas that have nothing to do with the idea. Or are voicing their own personal preference which is opposite of what the idea is, much like it's up for debate, or they ignorantly try t...
Hi community, We're growing the customer engagement team at Public Mobile and are looking to you, our commmunity members, to spread the word. If you know any digital marketers who love planning and executing marketing programs, share this link with...
Hello,It seems that the top event today was the contest. Other than that, no problems have yet been reported.Anyone open to posting jokes?Martin
Looking through similar issues in this forum, I see that using Amex for autopay has been a problem in the past but was supposed to have been fixed. However, I made several attempts to set up mine yesterday and they all failed, (the box appeared to ac...
Hi there, I think this case would be common to most people here. But my PM# is new and I only share this number to my family and closest friend. Also I never used this number to register on any account... But today I still got a call from +1-855-561-...
Hi, my Samsung died on me and I was given a working, unlocked iPhone 3 gs. I'd used it with various providers while travelling in Europe and South America and it worked just fine. But I get a "No Service" notice from Public. The phone returns my IMEI...
When i call my home phone only my number is shown. How can i also put my name there so when i call people they see my name?
Hi There, Just wanted to let people know that I had a locked Telus Blackberry Passport and I was able to switch to Public Mobile without unlocking the phone. I just went through all the steps as usual and it worked fine. No issues with texting, pictu...
What can I do to fix it
Hi there, My account was set to renew today via AutoPay. It has not worked and my account has been suspended. The card that was assigned to AutoPay is the card used to top up originally. I have tried to re-enter the card and an alternative with no lu...
I'm currently a Koodo Prepaid customer. My rollover date is coming up, I have a PM SIM card (2 actually, I ordered one for me and one for someone else, but didn't give it to them yet), so I want to switch. All that said, I'm *really* worried somethin...
Hello, If I buy the Moto g(3rd gen) from the telus online store will it work with Public Mobile? Or will I need to unlock it? I did search for a bit and I'm having a hard time figuring out if it's supported by the PM network or not. Other option is ...
So i was able to getmy hands on the Blackberry 9900 Just for texting and calling but once i put my sim in it says im roaming?! im in canada in montreal. Can this be a sim issue? On the Sim it but when i check the phone number on the dialer its a 917...
I was looking around and I don't see anything that officially connects the login for "My Account" and "Community"? Is there a way to tie them together? Are they completely separate? Either way, I'd just like clarification! Thank you in advance!
Remeber that scanvenger hunt? I retweeted PM tweet about a month ago. And finally i got the nice looking T-Shirt. It has small PM logo at the back. It came in nice pizza type box with Overnight shipping (impressive) and included sim card too Spoile...
There's or a weird +1 where my phone doesent match it with the numbers in my contacts or sometimes it doesent resolve the caller ID
Lets Say i have province wide talk, but someone calls me from the US. Do i get charged?
Impossible to use public mobile in a dual sim phone when I only want public to work as voice and text. On Redmi note 2
I got a new iphone4s from Orchard with a new sim card.s i was already a public mobile user, using my account, i simply changed the simcard number and saved. then the phone said it could not be compatible with the sim card i got from Orchard. then i p...
Hello,From time to time, but always on weekends, I start an off - topic thread to break the monotony of repeatedly answering the same questions.In response to the subject line, I can say this: I live in a town, adjacent to a mid-sized city. Due to ho...
Hiusing Orchard I just got my Iphone 4S with a new Public Mobile Simcard.It should be an unlocked phone as Orchard pretends and so being already a public mobile phone user, I just changed my SIM card number using my account. then i put the new SIM ca...
Hi, I have a alcatel one touch phone $25/mos plan. I used to be able to take a pic on my phone and send it via text to someone else, or they send me a text with a pic, now my phone says it failed or fails error etc... does any one know what happened...
Just switched over to PM from Rogers and the only problem I have is I wish I did it sooner!Seemless account activation and extremely quick number transfers for both myself and my fiance has led to happy customers!So, anyone who has an HTC One M7 (usu...
My cell phone service was working fine then it appeared out of service it says no cellphone network available. So I'm wondering what's going on why is the network service down ? I can't make any calls not even *611 so please let me know what's going ...
