Community

Phone system is now working as of 1 p.m.

Hello,The phone system is now working as of 1 p.m.Cheers.

This site is terrible. And to top it off 611 is not working. Their customer service has gone so f

This site is terrible.  I cannot find anything I want/need.  And to top it off the 611 is not working.  Not a happy customer.  Their customer service has gone so far down hill, that I have been thinking of changing back to my original carrier, which ...

My daughters phone was stole while she was in school. What can I do to get it back.

My daughters phone was stolen while she was in school.  It has not been paid, It was supposed to be paid on Sunday.   611 is not working, I cannot reach anyone.  What can I do.

Why will no one help

I acctavted a card online but it sed no service when I put my chip in and I just got told that the sim I did registered is not so now what I spent 40 dollars help

hi I need someone to help me activate my card and try many times but I can not

Why would public mobile give me a phone number for Koodo and then not help me get on the public mobi

Why would public mobile give me a koodo number when I wanted to be on public mobile and how to get help with that

Can not make phone calls or receive calls

Hi, I just got a new phone that uses a nano sim card, so I requested a replacement sim card. Then I used change sim card option in My Account. After that, my 4g network works, text message works, but I can not make or receive calls.  The only number ...

Voicemail

Hi There,I am a new customer with PM, and I am trying to find out the maxium amount of Voicemail Public offers. I am guilty of not clearing my messages promptly, so I need to know what is my cut off before callers hear, 'this voicemail is full there ...

hi, my plan is expired more than 03 months, how I can restore my service?

i forget my mail or i put that wrong

Help me , i want to get in my account

Can I reopen my account using the same number

My account was closed due to inactivity (was out of country) and I was wondering is it possible to reopen my account keeping same number or would I be given a different number?

Coffee Chat

Hello Community goers,   We’d really like to meet with you so we can find out how things are going so far at Public Mobile. So, if you have any feedback or ideas that will help us make your experience better, please come and meet us for a cup of deli...

How can I use my old number when I change to another mobile service?

How can I use my old number when I change to another mobile service?

my phone network is not wprking.

phone network is not working the number is 647XXXXXXX

SIM card question.

Hi, if I leave my Public Mobile SIM card out of my iPhone 5 for a while, will the messages I recieve while the SIM is out appear once I put it back into my phone?

customer service number? what is it?

Network Down?

i was wondering if anyones network status is down, I cant make makes

moving from Montréal to Calgary

I leave in montreal snd i move to calgary. Could i receive and make calls in Calgary? Are there any additionnel fees?

Many thanks to Moid!

Just wanted to take a couple minutes to extend a million thank you's to Moid_I who I dealt with for modifications to my accounts late last week. Hassle-free, everything worked on the first try.  All was done in about an hour. Moid, once again, thank ...

Hi Can I reactivate my phone?

I stopped to pay in February 2015 for the service and now I would like to reactivate it. What should I do in this case? Thank you

in need of service

I'm hoping that I can reach out to someone from the corporate end of things.  I'm currently with Virgin Mobile. My plan expires the 30th of this month. Regardless and no matter of what, I am leaving Virgin Mobile.  I would the chance to be able to be...

I want Ontario wide unlimited talk and text plan

I had registered before Jan 11, how do I get a new SIM. My old number was 6477642413

 I had registered before Jan 11, how do I get a new SIM. My old number was 6477642413.