Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
If any community members are curious, October's Community Rewards have been added to accounts. Good job, as always, to all regular contributors. I imagine that Public Mobile will be making an announcement about this shortly.
My sister got this message from Freedom Mobile: "We're excited to tell you, we've added LTE on your existing plan! All other plan details stay the same. Restart your phone for faster data bit.ly/2lVlfYa" This is a very smart idea. Freedom Mobile will...
My cellular plan is paid for by my company. Can I opt to pay more on a plan, and/or sign a 2 year contract to receive a phone at a subsidied price? Is Public Mobile going to enter this market in the near future?
I just set up a new phone with PM today and was only originally getting 3g. I followed instructions I found here to set up the APN and I am now getting 4g but no LTE. Im living downtown Toronto so surely I should be getting LTE. The phone I am using ...
I've been using public mobile for a year now with no issues. I went over my data on my last cycle (I'm on a 90 day cycle); and did not have data last week. I'm on auto renew and got my data back on Monday (yesterday) as the auto renew took payment ...
Hello: My telephone recently stopped working so I changed from a Samsung s4 to an LGx power. Since putting my SIM card into the new phone, I can only make and receive phone calls. I can no longer access any of the other services associated with my ac...
It’s been few hours now since I contacted moderators last evening to let them know about my issue. After porting my voip number from comwave I can’t receive any call.but still no answer or solution.
Trying to change plan from 120 to 30 days. When I click on a Data plan opton, the selector remains on 'No Data', but the price changes. The plan details section does not say anything about any Data, just the other options I selected. The price chan...
So earlier tonight I traded my iphone 7 256gb + $100 with a 7 plus 128gb. Only to find out that the phone's IMEI has been blacklisted. I have checked everything, the serial number and the IMEI is a perfect match to the original box that was given to ...
I'm unable to text or call certain numbers and some numbers I can call, are unable to call me in return. It goes straight to a voicemail but not the Public Mobile voicemail service. Considering that I'm able to text and call certain numbers, I ruled ...
Hi there! I've got a recent problem and I'm wondering if anyone's run into this issue, or indeed if this is an issue with my phone, or my sim card or ... i dunno, ghosts. Anyways, my phone (an iPhone SE) has developed the habit of just... losing it's...
It's official that the OnePlus 5T will be official, on Nov 16th at 11AM eastern/8 AM pacific: https://m.androidcentral.com/oneplus-will-unveil-oneplus-5t-nov-16-new-york-city And I'm thoroughly excited! Some of you may have seem my various ramblings...
I'm about to sign up to a plan which involves province wide calling. However, I am going to be working near Lake Louise Alberta, whilst living just a few kms over the border in BC. Will this change over to long distance calls when I cross the border ...
Please help, I aborted account creation last month due to missing information Today I can login, create new account or reset password Login:" Sorry, your login attempt failed. Please try again. Create account " * The phone number entered is invalid...
my phone number is 416-***-****. There is a promotion for $35 with 1GB data, ulimited talk and text per 30 days. I think this is better than my original one.
Need help ASAP! I registered my account and activated my SIM card but in the last stage (after payment) I got an "activation failed" message and told me to contact public mobile.My VISA was charged for the 3 month plan, my friend who referred me got ...
This morning I tried to make a call to my Doctor & kept getting cut off by the public mobile elf telling me " your call cannot be completed. You do not have access to long distance".I tried calling home....same thing. Neither calls are long distance ...
Does an iPhone 7 Plus (Model A1784 - using GSM technology) work on Public Mobile Network?Gostaria de saber se a public mobile usa rede GSM ou CDMA. Alguém sabe?A public mobile usa a rede da Telus e conheço pessoas que tem iPhone GSM e são clientes d...
Hello! I'm looking to change my number but am running into some issues. I've moved area codes but am looking to potentially pick a specific sequence of numbers if possible (I've had the same last four digits of my phone number for ten years across m...
Hello Public Mobile, @CS_Agent, @Jeremy_M, @Dave_M First, thank you for quickly resolving the outage this morning. I've been using your service for about a year now without any significant problems. Reliable service + good rates mean I recommend yo...
So for many in Ontario this morning was a little stressful not being able to make outgoing calls. This community forum had many threads and there was at least 1 response from PM saying they were working on it. Could you imagine if we had to call in (...
I tried to replace my credit card. After completing all the info it said registration successful but it displays some cc info which I don’t use. My auto-payment is tomorrow nov 7th. Not sure what to do. Plz help. Thanks.
