No need to shout, though... 😉
You need to reach out to the moderator team for a password reset - they are PM employees and can help with account issues. Working on a first come, first serve basis, they will get back to you as soon a they can. Enable your e-mail notifications so that your get your information asap.
Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.
More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...
