Account Access

[Chiffon]

Hi,

I cannot get into my account.  I was able to log in with my email address and password but when I got in with these credentials, it went to the public mobile website.  But nder "My account" tab at top right, I cannot get into it.  This is where I would see my subscription and payment information or if I wanted to upgrade my subscription.  I cannot access this.  I'm missing all the black friday and boxing day deals because I cannot access my account.  Please help.

Thanks. 

[Chalupa_Batman]

Hey @Chiffon 

Try going to your browser settings and clear your cache then restart your browser. If you're still having issues, report it to customer service. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437