Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I messaged the moderator team twice with no response. I need help getting into my account and my monthly plan expires tomorrow. I want to change my current plan to a cheaper one since I dont use much data. I reset my password numerous times with the ...
I signed up a few days ago and selected a number, and I have some referral rewards already posted to my account (one from being referred and one from referring someon). My question is, if I port in a new number to this account, will I lose those rewa...
I am currenly on a $40 500MB plan, but the person at the store who active for me didn't put text in there, can someone help me to put the text feature into my plan. Please help.
I just signed up for the 4.5gig 3G data plan, but my data doesn't work. It's on, but shows 0mb used. can't send or receive internet or pictures through text. I've restarted the phone. I have a Samsung s7 edge. Plan was activated yesterday. Thank you
I just recently tranfered to Public Mobile, and depending on how i like the service, i may recommend it to a friend of mine at the end of the month. So far, I'm not encouraged - with the delays in the moderator system, it tooke me 4 days to transfer...
Hello, I signed up 3 days ago, following all instructions. My credit card has been charged.-I cannot get PM service working on my iphone 6 (data or telephone) after inserting SIM- I have restarted phone several times. I updated APN. Under cellular da...
I have 4 GB left but I'm finding my data will occasionally fail especially when it comes to FB Messenger, Hangouts and certain apps like Kijiji.It will work ok on Google Chrome though... like right now. I'm im the Huntsville area and the huge bell an...
Hi,ported to PM few hrs ago. I have $30 plan with 500 MB 3G with Canada wide talk plan. But when i try to call it says talk is not included in my plan. I added funds $30 to my account. But same issue. Need help as soon as possible.
Hi Im kind of new in this community blog I ld like to know how to reach at least the top 50% and so on more to benefit of aditional credit duliscount on the Public Mobile phone. ThanksJean
Hi. I just join the Public Mobile plan I have the 50$ plan and they put me the provincial tax of bc because my area code is 867. I live in Northwest Territories and we use that same area code. 867. instead to put 5% tax as it is in NT. (total 52.50$...
Hi~I have two friends referal, but I cannt get $25*2 until now.My friends joined public mobile on July 29 and July 30.I know I can get $25 for each friend referal. How can I get $25*2 rewards?
Please help,I have Private messaged to moderator account but haven't heard from them yet.Seems like outgoing and text (I haven't tried outgoing but incoming text seems coming)It's been about 48hrs since porting. Thank you!
Hi, I want to sign my husband up for a public mobile. He is bring his own phone which we are in the process of getting unlocked. He wants to choose his phone number. It is a number that he had years ago with Rogers, and when we call the number it i...
Hello, how many messages to public mobile do you have to send before anything is done or how long does it normally take for them to answer? In my case, where my texts and every phone call I have is being sent to another person who already owns the nu...
Hi there, on my essential phone I am keep geeting text from 611"Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time." I am not even trying to send any text . In last 6 hrs I got 4 msgs.
Hi so I was having trouble paying my bill this morning kept telling me to sign out and sign back in. Tried a different card thinking maybe that was the issue only to realize after it finally worked, one card was charged twice and the other once. But ...
I'm on autopsy I have no service I m locked out of my account moderators not answering this be 3 days very disappointed I will have to find another provider I can't go without a phone
Hi, I have an Add-on for long distance which I have not used. I don't want to change my current plan, I just want to get rid of the add-on. How do I do this?I just made a payment on my plan a few minutes ago and tried to get rid of the add-on first...
I setup my account to use autopay and that did not happen. Now my phone account is suspended. So I went to top up my account, even though I already had enough money in the account. Now I have over $220 in my account, and the service for cost much les...
Has any one else received the "recipient domain disallowed" error when trying to send a picture to someone? It only happens with one of my contacts, all of the others work properly.
I just signed up today for the 40$ plan with 4.5gb data. But the problem is I can't access the data from my phone. Before this I didn't have problem with my previous carrier. Pls let me know if I need to change any settings to the phone or something ...
My autopay was due for today August 9. I had valid cc on the account for autopay. The monthly amount hasn’t been taken from my account and it says the plan has expired. Does that mean the plan is not usable or will the money be taken or what do I hav...
Signed up at Walmart in Edmonton and the Activation went through, all paper work was given to me but the balance from the voucher did not activate on the account, still saying $43 for a $35 plan. Can't make phone calls or text message. Tried entering...
Is today the last day to activate a sim card in order to avail of the $25 Friend Referral Credit for you and your friend? I thought I saw that it is until August 9. Can someone confirm this please. Thank you
