Extra billing payment

[Ann17]

I noticed on my visa the regular bill payment but two weeks later a charge of 18 dollars and change .Will that be deducted from my next payment?

Ann

[slusagm]

Check My Account -> Payment history and see if it shows what thr $18 about , post is sceenshot.  And check if there is an amount at Available Funds.  

[BKNS27 · Accepted solution]

@Ann17 

If you didn’t purchase any add-ons.
You can also check the charges in your account.

Contact a CS_Agent to review the charges.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Meow]

For payment issues you should open a ticket and agent will clarify that issue. You should check your available funds on PM site but do not expect additional payment to be added to your balance. This could be a glitch...

Or send direct message to CS_Agent if ticketing does not work.