Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Switch to Public MobileBecause you shouldn’t be charged for features you didn’t want in the first place. If I select the option to build my own plan, choosing No Talk costs more than Unlimited Province-wide. How then can you claim not to charge for ...
Hi I purchased a LGV20 H910 from Hong Kong that was supposed to be factory unlocked; after inserting the SIM card everything seems to work but the oreo update and LTE is not availble. Ther are a a number of AT&T apps on the phone; if I do a factory r...
I am trying to port a Rogers Pay as you go number. There is no account number and i haven't been able to set up the new account on Public Mobility. Texts work but not phone calls. I received a text from Public Mobility saying I need to input account ...
Hello,My email address will not allow me to get in to activate my new SIM card for my new phone. This is very frustrating.... Help!!
I paid my last phone bill on the 20th December when it was due. At the moment my next bill is not due until January 2019. What the hell is going on. I am without phone service for one week now and the unfortunate thing is that I can't talk with anyo...
I live in Canada and spent part of the day in the US today. I tried to send a text there and it said my current plan doesn’t have US roaming text messaging but I have the plan with unlimited US&Canada calling and unlimited international texting. When...
for all of you i just wanted to say that everyone who is worried about the wait time with canada post for delivery of sim cards or anything else, mail is moving at a relatively good speed, myself and others i know have had no problems with on time de...
@CS_Agent I've scoured the boards but have found nothing to help me. It let me set up my voicemail and when people call me it goes directly to voicemail. I get no incoming calls..not notification of a missed call or voicemail. And when I try check v...
I have data on my plan, want to be able to send texts with pictures and use Safari. I have tried to follow setup instructions, with no luck. Please advise how to set up.
I got a new phone for xmas but need a new sim as the sim from my old phone is too big. can i get a new sim from store ?I don't want to wait 3-7 days for publice to send me a new one.
Hey there, Happy holidays everyone if you celebrate it! I've had to renew my plan early because I ran out of data for this cycle. I've done this before by sending a direct message to the moderator. I didn't expect to get a response because I sent it...
I WANT FULL REFUND SENT TO ME IMMEDIATELY. YOU F....... G THIEVES.NEVER USED THEIR SERVICE AND THEY GOT MY VISA NUMBER AND STOLE $65 FROM MY VISA ACCOUNT. PUBLIC MOBILE PEOPLE ARE BUNCH OF THIEVES AND HAVE FRAUDULENTLY CHARGED ME 65$ ON MY VISA. I A...
Make a complaint and go through the hassle and use data and lose MY MONEY ON XMAS EVE AND DOUBTFULLY SERVICE ON XMAS DAY. THE $50 charge is in my account. So why is it off ? My phone , my money and AGAIN YOU CANNOT GET YOUR SERVICE TO SIMPLY SWITC...
Sms or verification code from bank doesn't come to my number but it worked when i gave some other number, but it wont work in my number, need a solution.
I used up my 10 day add on in 3 days, and I want to buy another add on. The one I used up still shown as my current one so I can’t purchase the same add on now. Any idea what shall I do? Thanks!
please remove me from auto pay so my account can be cancelled. my number is 289xxxxxxx.email : [email protected]
Hi All,I have public mobile number.1>Is it possible to port number from another provider and keep it under one account(2numbers 1 account )?2>Will I get referal $25?3>Will I get $1 credit every month? Thanks.
@CS_Agent I bought a new Phone. All of the bands are available (BV9500 if you need to know) however 2 issues have risen 1. I'm unable to send texts. I'm able to recieve texts, however when I try sending them, I'm unable to send them. I've tried using...
I’m trying to pay my husbands bill off my phone there’s no option to talk to someone and I’m locked out my self seve account for forgetting my password what do I do
I need to reset my self serve email as I no longer remember the email I used to sign up.
I'm the, you don't have talk on your plan, when I try to call a 1 888 number. I can call other poeple just fine.I try to log into public mobile to verify my plan but the plan page doesn't load. it tells me to log out and log back in. I need help.
Happy Holidays everyone. I need some help please. I bought a ulefone power 5 from china of course.I am having problems receiving cell service on my phone. I am getting data and text messages but I can not use calling. I am currently on a 3g plan and ...
How do I get my SIM CARD replaced with a smaller one
trying to activate and create an account. I get to payment step and it says " please wait while your activation processes" for the last 3 hours. and now i have 2 pending payments on my credit card.
Hi there, my mother is looking to switch from Telus to PM, can we use the same SIM card she is currently using at Telus to sign up at PM?
EDIT: it worked. just had to be patient with the process.
I will give PM credit over Virgin, I am not getting those annoying roaming messages when I go down into my basement or drive to Brockville from here we are across the river from the States
I recieved a voicemail telling me my number didn't port because of lack of info on my part, how csn I go back and change or add to that info on setup page?
Okay so today is my first day on my new 5gb $40 a month plan and everything switched over seamlessly my payment went through okay since PM paid for it as a Christmas gift Thanks PM, now if only I had a phone that works as good as PM
