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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 29197 Views
  • 148 replies
  • 35 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 40943 Views
  • 185 replies
  • 29 Bravos

Hello there

My question is will my phone work up in Owen Sound?

deegolen67 by Good Citizen / Bon Citoyen
  • 962 Views
  • 3 replies
  • 0 Bravos

Can not sign into My Account

I been trying to sign into My Account from yesterday and every time it will go into Koodo moblie website, saying 'We'er updating our systems'. Does anyone else have this problem?

Mikolx by Great Neighbour / Super Voisin
  • 3651 Views
  • 22 replies
  • 0 Bravos

CRTC wireless code comes into force!

My plan was suppose to end in August 2015, and i had a remaining balance to pay for the device.But apparently, starting June 3, 2015, i could cancel my 3-year-old plan, and i did! Please read and share with your friends!Oh, and you're welcome to like...

Litvinau_A by Model Citizen / Citoyen Modèle
  • 2106 Views
  • 2 replies
  • 2 Bravos

JD Powers mobile performance rankings

http://mobilesyrup.com/2015/06/11/regional-carriers-get-high-marks-in-new-wireless-network-performance-study/?utm_content=bufferaf188&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer

DK by Model Citizen / Citoyen Modèle
  • 967 Views
  • 3 replies
  • 0 Bravos

Resolved! I've been told my phone would be unlocked on purchase but isn't, help?

Ok, so here goes. I've been a public mobile client since they opene store near my house it was good. Then the changes were announced and I had to buy a new phone, since I was going to be traveling soon I asked if my phone would be unlocked and I woul...

Feature Requests

Could we have a perm posting...to post Feature requests? That way everyone can post what they would like. eg. (US Roaming)

mccans by Good Citizen / Bon Citoyen
  • 826 Views
  • 3 replies
  • 0 Bravos

Resolved! US Roaming

Can you Roam in the United States with Public Mobile?

mccans by Good Citizen / Bon Citoyen
  • 5254 Views
  • 8 replies
  • 0 Bravos

To get 438 *** **** number

Dear Sir, I want to get 438 *** **** number, I will give my number as 438 345 xxxx anybody help me to get the above number with my number and a attractive gift for you. Best Regards, Dilshan

cant receive incoming calls, just ported number last night...

Hey everyone! I can't receive any incoming calls after i activated my sim  and ported my number about 12 hours ago from wind mobile..i am using a different phone called an m-horse..i have activated the sim and can make outgoing calls successfully as ...

dazel247 by Good Citizen / Bon Citoyen
  • 1373 Views
  • 5 replies
  • 0 Bravos

disappointed

I was charged twice on my credit card for the same plan. Its not the first time. Attempts to get this fixed go nowhere. I will therefore cancel my public mobile plan and sign up with another carrier. Does anyone have any suggestions as to which compa...

paullord by Great Neighbour / Super Voisin
  • 1849 Views
  • 12 replies
  • 0 Bravos

Can't cancel account.

My partner just ported her number to another provider and can no longer access your call centre by phone or login on publicmobile.ca — it gives a message saying her login has been disabled. Not being able to get anyone on the phone to cancel the acco...

cubeytherobot by Great Neighbour / Super Voisin
  • 1511 Views
  • 6 replies
  • 0 Bravos

Lawyer time.

Just got this response -    "Removed as per community guidelines:http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Welcome-To-Our-Community/ta-p/641     So this is PM's solution?? I guesse I have to see a lawyer since I have proof I bought...

Resolved! Xiaomi Mi4

Hi, I am wondering if the Xiaomi Mi4 I am planning on buying would work with Public Mobile?Here are the specs: http://www.mi.com/en/mi4/specs/Thank you in advance! David

Shlak by Great Neighbour / Super Voisin
  • 1366 Views
  • 3 replies
  • 0 Bravos

The client is not available

My account is still active but can not make phone call or receive one since this morning. When someone call, they got messasge: the client is not available. do you know what's wrong and how to fix? thanks.

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