cancel
Showing results for 
Search instead for 
Did you mean: 

account

Kim69
Great Neighbour / Super Voisin

account keeps locking me out?  What do i do?

 

 

Thank you

kim

3 REPLIES 3

cavemantoronto
Mayor / Maire

@Kim69 wrote:

account keeps locking me out?  What do i do?

 

 

Thank you

kim


This happens if you type in password wrong a few times. If you know password is right, could be typing it wrong.  Wait 1 hour and try again.

sandpublic
Town Hero / Héro de la Ville

@Kim69 wrote:

account keeps locking me out?  What do i do?

 

 

Thank you

kim


Make sure you're using the correct email (The one you signed up with on the account). 

Lieux
Oracle
Oracle

@Kim69  a écrit :

account keeps locking me out?  What do i do?

 

 

Thank you

kim


Did you try the button FORGET MY PASSWORD? If yes you need to write a message to the moderator here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain what happened. The waiting time is few hours to 2 days.

Need Help? Let's chat.