Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Too many new users are bypassing vital (to their sanity) information when staring up with PM. So, on the Activation page the message: "Make sure your phone works on the Public Mobile network." needs to be in bold, and the message "This tool doesn't t...
PM staff... I understand the point on the questions the site asks when you try to "Contact Us" however with all the small issues on the site, an "Other question" that skips straight to the email form would be great. I spent 10 minutes trying to find ...
Hello, I got a rude surprise a couple of days ago to find my autopay failed. So naturally, I read the forums here. Its been 2 days now with no response. So it seems like operating procedure is to post here. I normally use a Chase Canada Visa. This wo...
Hello All, I'm 'new in town' and apologize if this question has been posed before. I'm looking to order additional SIM cards for my wife and kids. Is this possible under a use single account? Does each individual have to create their own account to r...
Hi guys, As we know, PM is using Telus Network and some of us didn't have experience before. I just would like to open a discussion about voice call performance survey to help some new guys. I used Koodo (which is another Telus's children company) fo...
Hi, I wanted to know that how is 1GB plan performance? Is the speed good for browsing emails, youtube and facebook? ANy body have this plan please share your experince. thanks
Hey i am wondering if anyone is useing a Data only Plan on there phone With PM and useing this app called Fongo for there calls and Texts , How is your exsperiance useing it , If you got a 3 Month data plan you could Save A TON of money with fongo. Y...
I just port my number from chatr last night.my chatr sim card still works fine. I can call or use data from public mobile but I can't receive any call on public mobile because it goes to my chatr device. Now I have one number in two devices. What is ...
Hello , Can you let me know please , Samsung Galaxy S6 unlocked work with Public mobile ? thanks .
j ai faite une paiment 3 mois pour pm et jai 1 gb data ms quand j allume mes cellulaire data pas d internet
I'm trying to get my SIM card to work in my iPhone 6. It's from Fido and I am getting a signal but when it goes to active nothing happens; it says that this Carrier is not accepted or whateverZ
Got a bit of a problem here. I just signed up 2 days ago and ported my number from Rogers. I called Rogers and they do not see any requests to port the number over. I just emailed PM support as well. I provided them with my Rogers account number as w...
i got a text message from "PM" tonight about receiving a free cineplex ticket because of the autopay scandal. I just had to reply to the message with my email address (which is odd). But when i tried to reply, it was a non-canadian number and boun...
I would like to offer a member who would like to PM me their Phone number I will use them as my referral. Get some money off your bill. First PM I get with a number gets the referral. **Edit** I see the forums don't seem to have PM option. OK first r...
Hi, whenever I try to log in to my account, I get a message saying that "Sorry, your login attempt was invalid". The PM rep that I messaged then reset my credentials, leaving me with a different password, but when I tried THAT one, it still gave me t...
Hi, Yesterday I ported my PB number to a different service provider and now I no longer have access to my PB self-serve account. It says login has been disabled. Shortly after, I sent an email regarding this issue to PB through the Contact Us page ...
would this phone work?LKD F5 Android 4.2 3GNetwork type: GSM+WCDMAFrequency: GSM 850/900/1800/1900MHz WCDMA 850/2100MHzSupport 3G : Yes
I've read on this forum that PM will unlock your phone for $50, assuming your account is in good standing. But is that true for Telus/Koodo phones being used on PM? Specifically, I'm thinking of buying a second-hand iPhone from Orchard that is locked...
I just activated my new no. When i try to activate new sim they decline my payment 6 time but when i call to my bank they told me PM already deduct the payment 6 times that means 300$. They did not activate my no neither activate my online account. W...
Hi everyone, I have a couple of quesitons about the Usage History page in self-serve. First of all, is it not possible to filter it to show me only my calls, my texts, or my data, or all? Parent company Telus breaks down their usage history by those...
Hi There, I am new to Public Mobile and was looking to order a SIM card and create an account. However, I was told my Phone number was invalid or account already created. How do I go about creating an account? Thank you
Since I'm considering changing my plan for the next 90 day session I'm just curious on what a few things mean. First when you chose international txt option will it allow me to send and receive global txt and pic messages? As I saw the 3 which mentio...
A few days ago I changed my 30-day $52 plan to a 90-day $105 plan, effective on the next payment date (today). In self serve it showed that a plan change was requested, along with the new plan details. Unfortunately the plan change didn't happen, I'm...
I have an older HTC phone ... and have just acquired an iPhone 5 to replace the HTC. I understand I will/need to switch the HTC's SIM card into the iPhone. The only "data" on the HTC phone I care about retaining and preserving is several pics (taken ...
I registered for the autopay, but NO rewards shown in my account. How come??
Today, I got a text notification warning me that I have used 75% of my data plan, I was really surprised I got this. I never watch or stream videos over data only on Wi-Fi, I only use data for web pages. I activated my plan on Sept, 11 on the 90 day ...
Hi there, New customer, enjoying the service. However, my curiosity making me wonder about the APN name: sp.mb.com and isp.mb.com. What's the MB stand for? If you look at PM's sibling brands, you see sp.telus.com/isp.telus.com and sp.koodo.com/isp...
As long as PM has those Picasso Glitches packing, I'm all for it
hello,I orderd and PM and SIM and activate it.i have an zte v967s unlock that i bought from china, when i insert the sim in it, i'm not having any service at all, it look like not activated. no voice no data no sms i had a HTC mytouch 4g ( htc panach...
Just joined PM and am trying to change my APN settings on an iPhone 6+ I changed the settings as per http://www.unlockit.co.nz/mobilesettings/settings.php?id=1019 but the following fields keep automatically re-populating after I delete them (I ported...
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