Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Anyone on Public Mobile receive the amber alert that went out in Ontario a few minutes ago? All the other phones in the house went off, Freedom, Fido even SpeakOut! But not mine and I've received Amber Alerts before on this handset with a different p...
Hi PM, It has been a long time since I've logged into my account, and now I've forgotten my password. Can you help me with this? Thanks, Ian
Hi ! I tried to add on some data to cover me until my next renewal date of June 7th.Now it seems I have lost my basic plan.Does this make sense?Public Mobile sent a message that new plan does not included texting but my original package did.
cannot find its APN to use data? my phone is LG m153 criket Helppp
I know this will seem a little petty but I found out you cant leave PM then come back and sign up with the same email. It just seems a little ridiculous given that you can port the number out and back in to PM in the same month. I know what some of y...
This has likely been answered before. Sorry I found it hard to navigate to find an answer. My mother has a $10 plan. If I buy her a 200 or 400 min addon, will she first use up her 50 monthly minutes then be able to use the addon as a backup? The reas...
Is there a rule that says you will get locked out of your account when there is no support available? In this case, it's my mom's account. Her phone stopped working, I realized she would have been due for renewal, and she never updated her account wi...
We all know that Public Mobile is a Telus subsidiary/brand which uses the Telus network. Telus proudly advertises itself as the "Fastest network in Canada".A claim which seems to be supported by a few independent testing/review sites (like this one)....
Hello,Is there an option plan to just have unlimited text and that's it?Thank You
Every three months it's the same thing, Unable to Process transaction. Three different confirmed fully-functional credit-cards, and it's only by chance that every now and again a payment works. Even if you don't care about the frustration your custom...
I'm looking for a new phone for public mobile. I don't pay much attention to the phone market. My current phone is a Blue HD Advance 5.5 I believe, which I wasn't super happy about. There was trouble getting it on Public Mobile's network initially, w...
There is this number calling me several times a day.Does anybody know what this number is? How can I block it?011248991225How can I block it? Thanks!
To all the mothers within our community I would like to wish Happy Mothers day!
I have been with Telus Mobility for about three years. Since my home (house + yard) has poor reception I've stuck with the $5 prepaid texting package. I get x to 0 bars inside and 1 or maaaaybe 2 bars outside in the yard. However I've been wanting to...
I'm using an Essential PH-1 and suddenly today I can't place any calls, even to my own voicemail! Calls just drop before even attempting to ring. I'm on the west coast. Anyone else experiencing this?
I'm switching to a different mobile provider and I'd like to port my number. In order to do so, I've been told that my account must be active. I'd like to add the cheapest plan ($10) to my account so my number can be transferred, but it seems that I ...
Will this phone work on the Public Mobile network? It was only launched in March 2018, and is not yet listed on www.willmyphonework.net. Its predecessor, the SONY XPERIA XA1 ULTRA is compatible with the Public Mobile network, according to the aforeme...
Hi, I am new to Public Mobile. I just activated $10 plan. Today, I found that missed calls eat up about eight seconds whenever callers hear voice mail greeting and hang up. They didn't leave a voice message at all. Below is the usage history of calls...
Does your account and phone number change if you lose your phone and have to buy a new sim card?
https://www.bestbuy.ca/en-ca/product/polaroid-polaroid-link-s50-8gb-smartphone-black-unlocked-s50bk/10515604.aspx? Any help would be greatly appreciated. Thank You
I just went into public mobile website and tried to set up my new credit card because my payment was due today and account was not active. after typing in all my information,the window kept loading so I closed the window. when I logged back in, I had...
My sim doesn't log on at public mobile network. I managed to enter my selfcare, where the sim is showed as active, just because the sim log on USA network(tmobile)!!So, as long as I am in canada, I can't use my sim!!!!!!
I will be visiting Canada this summer and need some kind of sim card.I am coming from Korea. I will have an unlocked Samsung Galaxy S7.Can I buy the card at Walmart, set up an account - can I use my brother's Canadian address for the account set-up....
When through initial phone setup, SIM was accepted. Submitted payment but could not be processed. Called Visa - no issue with card. Suspect I made entry error. Unable to return to payment screen to correct entryStarted from beginning again to setup ...
I want to use microphone on keyboard for texting, instead of typing, but I cant find mic when I turn on my keyboard.
Do you have a cell phone plan for public mobile users?
J'ai acheté un bloc de 20$ ...1GB pour les USA, j'y étais hier ...à Burlington Vermont et çca n'a pas fonctionné......
Looking for a cheap phone for under $100. I don't download a lot of apps, just whats app and tinder really. May use youtube occasionally, I barely talk on the phone, just text on whatsapp. Let me know! Thank You
Hi there, I signed up with Public today, activated my SIM card and transfered my number from Freedom Mobile, but I get a request for a SIM Network Unlock PIN whenever I try turning on the phone with the SIM card. Do I need to request such a PIN? I've...
Hi,my name is Tony,my phone number is 403 xxx xxxxcurrently in calgary,alberta if somebody out there could posibly help me to log in please and thanks Edit: Personal information removed. This is a public forum, please do not post personal informat...
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