cancel
Showing results for 
Search instead for 
Did you mean: 

Forgot pin

Ali123
Great Neighbour / Super Voisin

I need to pay my bill I forgot my pin how do I reset

4 REPLIES 4

Anonymous
Not applicable

@Ali123 wrote:

I need to pay my bill I forgot my pin how do I reset


Yes. If you have a registered credit card or if you have a voucher you can make the payment in the 611 service and it won't need a PIN.

If you're talking about your login id for the web site self-serve then you can try the Forgot your password? link.

Failing all of that then you'll need the moderator.

popping
Retired Oracle / Oracle Retraité

@Ali123 wrote:

I need to pay my bill I forgot my pin how do I reset


You need to send a private message to moderator to change your PIN.

If you did not delete the text messages sent by PM right after activation, you can find you PIN number.

ShawnC13
Oracle
Oracle

@Ali123 wrote:

I need to pay my bill I forgot my pin how do I reset


Do you mean password for your online account to log in?  If paying by voucher you can also call *611.  It you can contact moderators 

To send a private message to a moderator click this link and describe your issue.

 

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

 

More info on moderators

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Lieux
Oracle
Oracle

@Ali123 wrote:

I need to pay my bill I forgot my pin how do I reset


You can pay through the 611. Do you mean your password to access your self-serve account? Did you try to click on FORGET MY PASSWORD?

Need Help? Let's chat.