My autopay came out today but I got a notification that my plan didn't renew. Went on to see why and it says I need to make a payment to reactivate my plan... Don't want to double pay so what sure I do?
I recently changed my SIM card. The brand new one worked for about 2 hours then stopped and now says it’s unregistered. Unsure what to do, should I order a new card?
My phone is NOT active, I can NOT make calls or send texts. The payment came out of my account as it normally does. When I go on my PM account it is telling me to make a payment to reactivate my phone and there is NO payment history from today.