Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
The US pre-paid "Tracfone" offers data rollover. This will be a very excellent customer retention feature; especially, as the gigs of data mounting up! Normally, I don't use much data; and to see all that data goes wasted, is frustrating. But s...
Hello, My US Roaming Text add-on expired today and I stopped receiving text messages. I can still send them, but I don't receive any back. I heard it could be a bug related to the add-on expiring. How can this be resolved? It's urgent. Thanks, koimos
Hey I’ve been trying for approximately 8 hours to get my SIM card to work in a Samsung s8 I bought.. Ive even changed the apn settings to what that should be but it is not working and support for public mobile is garbage. what Can I do to fix this be...
My cousin in US uses Go Smart Mobile which uses the T-Mobile network. They offer unlimited Facebook usage from Facebook app and Facebook messenger. It is available on all plans even if you don't have data. Would be interesting for Public Mobile to t...
Superstore (RCSS): $10.50 (after GST in Alberta)Additional savings: 1000 PC Optimum points (=$1)The Mobile Shop offers 1000 points every 3 months for using their servicesWait for personal points offers for using The Mobile Shop. E.g., 20k points (=$2...
Not even sure if this is the right place to ask this. I made a manual payment today and my service wasn't turned back on so I made another payment and my service was turned back on. So basically I paid double. Why didn't it accept my payment the fir...
I just activated my sim. Selected the $10 plan. Checked my account, 2 messages were used out of 50. Do anyone know why? Thank you for advance!
I stopped receiving incoming messages for a few days now (took time to figure out why nobody replies...). Sending text messages works fine. Any idea?
ma carte sim ne fonctionne pu jai acheter une nouvelle carte sim aujoudhui et je ne suis pas capable de lactiver il dise que mon adresse email nest pas valide serait til possiblle de mappeler a la maison
Hi Everyone, I was just wondering how fast does "My Account" page update the data usage? Like is it instant or does it update in regular intervals?
Hi I have the $50 plan which includes 8g internet. I noticed that the speed has changed into H+. As far as I remember, my speed was LTE before.How can I solve this issue? Thanks for your advice!
Money on account. No cx service. Need HELP
I have some amount on my account from the coupons, over the payment i made for my plan.How can i use this amount to pay my plan as i do not want to use my card untill this amount is drained. The coupon is activated and amount is deposited in my accou...
It seem like I could not send text message out, however when I check my usage, I do not believe I used up 50 text message unless they count incoming text message too which I thought it's free. Why am I not able to send outgoing text message???? Any...
I found out that the US Canada add on isn't what I really need. I need roaming for texts and Netflix 1. Can I cancel one and add the other. 2. Can I renew my roaming add on while I am in the States as I will be there longer than 10 days.
Hi All, Just a reminder that, I recently installed a Google Password Check up chrome extension to check if your password has been possible compromised. And I found...Here is the Chrome extension, in case you need it...https://chrome.google.com/websto...
How do I connect with one of the MODs
Hi Since you cant call anyone in a call centre?How do you inquire about upcoming switch carrier proms
Has anyone heard of any promos for switching to Public from Freedom. I read threads from RFD site but not sure if valid
HiI plan on becoming a new public mobile customer is there anything current customers do not like about Public Mobile? Its always hard to move to new territory with no history.
I recently recently reinstated my service to avoid loosing my number before the 90 day deadline! Everything seemed to work fine but when I called my nbr to ensure it was working all I continue to get is a busy signal, no ringing and no voicemail!How ...
Just curious was going to switch from Freedom for the Public Mobile better coverage on the Telus Network. What do you like best about Public Mobile?
I’m currently in Florida and had to reinstate my service as I was nearing the end of the 90 day restriction. Once my account was reinstated I purchased the $15 add on that gave me 400 long distance minutes but unfortunately it doesn’t work her in the...
Can you signup through a agent like pc mobile store or does it have to be online t
I previously changed my number without a problem when my phone was stolen. But now I'm being harrassed & would like to have it changed but it keeps failing. So fustrating
Just wondering why public mobile charges 10.00 for a sim card when Rogers stores gave them out for free. Will Public Mobile match a freedom plan? Where is the best place to get a phone with a public mobile contract. Ie mobile stores in great canadian...
20 times asked this question but no reply What are you doing
Hi All, If you're looking for a good place to buy a public mobile SIM, definitely check out WOW! mobile @ Markville Mall. I simply asked to purchase a Public Mobile SIM card and with no questions asked, they sold it to me right away. No bull sales pi...
So I signed up last month and got told I'll get a free month and I need it and it's not working has my phone should be can someone tell me how to get my free month I need my phone working asap
After encountering hassle with purchasing SIM without activation from retail vendors, I verified the option to order a new SIM from self serve account with existing account credit. However, I don't find an option.Note: new SIM to loop in my friend to...
