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wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cycle)

mathomas31
Great Neighbour / Super Voisin

phone no: xxx xxx xxxx

 

I received a text message saying payment due on jun/20/2019.

i am on a 3 month paying cycle.

my last paymen was on 05/26/2019 $120 for 3 months.

my profile shows next due date as august 25/2019.

 

why am i getting message from public mobile saying payment due on jun/20

thank you

4 REPLIES 4

selva1
Model Citizen / Citoyen Modèle

That was a system glitch and checkout the current announcement.

dabr
Mayor / Maire

@mathomas31 wrote:

phone no: xxx xxx xxxx

 

I received a text message saying payment due on jun/20/2019.

i am on a 3 month paying cycle.

my last paymen was on 05/26/2019 $120 for 3 months.

my profile shows next due date as august 25/2019.

 

why am i getting message from public mobile saying payment due on jun/20

thank you


PM posted this announcement.

https://productioncommunity.publicmobile.ca/t5/Announcements/Select-customers-receiving-erroneous-SM...

Roger3
Great Citizen / Super Citoyen

It is a good idea to send a quick email to the moderator team. They are generally quick in responding.

geopublic
Mayor / Maire

@mathomas31 wrote:

phone no: xxxxxxxxxxxxxx

 

I received a text message saying payment due on jun/20/2019.

i am on a 3 month paying cycle.

my last paymen was on 05/26/2019 $120 for 3 months.

my profile shows next due date as august 25/2019.

 

why am i getting message from public mobile saying payment due on jun/20

thank you


@mathomas31  Others have also received this text in error. My understanding is that you can ignore the text.

 

Edit: For your privacy please remove you P# from your original post. Click on the three dot and remove your number.

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