still waiting for %GB bonus addon to be applied after more than 7 days of activation on 25$ or more

[bhavikcpatel]

Hi Guys, I recently moved to Public mobile and opted to take $25 plan. there was a deal of 5GB free internet if you register by June 16. I've registered more than 7-8 days and still waiting to get promotional offer of 5GB free internet. How to get it ? where should I ask for addon to be applied.

[bravo_md]

You only get the bonus if you used the SAME e-mail address to activate the SIM card that you used to order the SIM card on line on that ONE day.

[hairbag1]

On June 1st,  customers that purchase a SIM card online before 11:59PM ET will gain access to an exclusive offer of a one-time bonus 5GB of data. Simply activate before June 16, 2019 11:59PM ET, on a $25+/mo plan (Ready-Made plans only) to claim this offer. This will be applied as an Add-On. This offer is available to new customers only.

How to Get this Offer:

• Bonus 5 GB of data: When you activate by June 16th on a Ready-made plan of $25/mo or higher. you will get a one-time bonus 5 GB of data.
• To redeem, SIM must be activated on publicmobile.ca by June 16th on any Ready-made plan $25/mo or higher using the same email address used to purchase the SIM card. Purchase a SIM online here.
• Eligible customers will be provided the one-time 5 GB data Add-On within 72 hours.

[RossN]

as long as you ordered your sim online on june 1st you would have received an email stating you where elegible if so you will need to ask moderators for assistance

[Anonymous]

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@bhavikcpatel wrote:

Hi Guys, I recently moved to Public mobile and opted to take $25 plan. there was a deal of 5GB free internet if you register by June 16. I've registered more than 7-8 days and still waiting to get promotional offer of 5GB free internet. How to get it ? where should I ask for addon to be applied.

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Did you order the SIM online on June 1 giving them a unique email address?

When you activated, did you use that same unique email address?

I just did this yesterday and I got the data this morning.

[hairbag1]

You also needed to order the sim on-line. Did you do that or did you simply buy a sim from a retail outlet ?