11-21-2024 02:17 PM - last edited on 11-22-2024 02:00 AM by computergeek541
Ticket fails to submit and I cannot seem to direct message cs_agent. I think its my EDGE browser but that is what I have. Thanks.
Solved! Go to Solution.
11-21-2024 02:21 PM
Thanks that link worked, which is odd because I had I think the same link I copied out of the forums. Anyway, submitted now. Take care.
11-21-2024 02:20 PM
why don't you download Chrome? it is quick and easy
and use this to message CS_agent
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-21-2024 02:18 PM
@Izznt
did you download the PM app to activate your new PM account ?
11-21-2024 02:18 PM - edited 11-21-2024 02:18 PM
hI @Izznt
support can help to add it back. Better to use Chatbot to open ticket, but you can also use the direct message link I provide below
Submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
