I have a referral code and a promo code that didn't apply during activation

[Izznt]

Ticket fails to submit and I cannot seem to direct message cs_agent. I think its my EDGE browser but that is what I have. Thanks.

[Izznt]

Thanks that link worked, which is odd because I had I think the same link I copied out of the forums. Anyway, submitted now. Take care.

[slusagm]

why don't you download Chrome? it is quick and easy

and use this to message CS_agent

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@Izznt 

did you download the PM app to activate your new PM account ?

[hTideGnow · Accepted solution]

hI @Izznt 

support can help to add it back.  Better to use Chatbot to open ticket, but you can also use the direct message link I provide below

Submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  

If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage