Can't make a phone call
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11-22-2019 05:53 PM - edited 01-05-2022 08:05 AM
I have 100 minutes per month, probably used 30 minutes last 30 days. Can't make anymore call now.
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11-23-2019 02:22 AM
@ruben1679 wrote:I have 100 minutes per month, probably used 30 minutes last 30 days. Can't make anymore call now.
100 outgoing minutes isn't much. You know better than I do how much was used but I think people underestimate minutes used, especially if they are short calls. Minutes are rounded up.
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11-22-2019 07:04 PM
@ruben1679 wrote:I have 100 minutes per month, probably used 30 minutes last 30 days. Can't make anymore call now.
Just double check your minutes usage line on your overview page after login.
I have the 100 minutes plan too. My overview page is showing I have used 73 minutes out of my total 100 minutes. If you don't see this line, you had used all 10 minutes.
Data & Add-Ons Amount Used 100 Minutes Canada-Wide Talk73 / 100 MIN1GB Promo102.004 / 1024 MB250 MB at 3G speed178.262 / 250 MB
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11-22-2019 06:51 PM
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11-22-2019 06:02 PM
@ruben1679 wrote:I have 100 minutes per month, probably used 30 minutes last 30 days. Can't make anymore call now.
@ruben1679 When you dial 611 from your phone, what happens?
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11-22-2019 05:55 PM - edited 11-22-2019 06:20 PM
@ruben1679 Log into my account and see if your minutes are still showing on the overview page. When is your renewal date?
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