Hello,
I just swapped from Koodo to Public, and now it seems like my account didn't setup properly. I got a text from 611 saying "You have successfully created a new PIN. Keep this number safe..." etc. But I never created a pin, and now when I try to login I see the A1 Forbidden screen under my account. If I call 611, it says that my account is suspended and that I need to make a payment or select a plan, but without my PIN, I can't do that.. I am unable to make calls or text people currently. Please help.
