Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm on a 90 day plan and pay 150 every 90 days - I'm on autopay, so I'll be honest, I haven't always checked. I've noticed that for the last year I've been being charged an additional $60 for "three choices with provincial talk" that aren't part of m...
I may have misunderstood earlier post that state that the only option is to change plans.You are currently registered for dynamic AutopayPayment Due Date (One-Time Payment): May 23, 2019I have the $15 plan and ran out of data and can't find a link th...
Hi,I've changed my plan from 6GB/90days to 9GB/90days.But after 1 day after the switch is effective I already have my data counter showing 5GB used out of 9GB.I believe the counter was not properly reset after the switch.How do I get support?Thanks,M...
I understand there won't be anything like seasonal hold but I found some answers on the forum. I would like to confirm how many days exactly my phone number will be terminated if I don't pay?89, 90 or 120 days counted from the last active day? Will g...
In am fairly new and would liek to benefit as much as possible from rewards. I refered friends already so any other tips would be helpful Tks
I am trying to find out what my average monthly data use is, iv looked around in my profile and while i can find my plan usuage history, it doesnt tell me about my data usage. anyone know where i can find this ? Thanks
HiI have plan $10 . I didnt used my 50 outgoing call. i am using for missed call and incoing call then also i didnt call anybody and nobody call me before 10 days.they consider my missed call also outgoing call?
I don't use my phone much or consistently. If their network is not strong or stable I would not know. It would be horrible if I cannot make a phone call out when I make a call for the first time ever, if ever. Similarly, it would not be funny, if ...
How does one locate their user ID ?
ETA - problem resolved itself Hi, I just activated a new sim card for my daughter, and intended to port over her old phone number. However, somehow the system sucked in my work number (?) and I'm not sure what to do next. Calling the work number s...
I have a Samsung s9 and this afternoon my phone stopped receiving text messages when sent from an iPhone.1. Ive been able to recieve text messages from iPhone users right until this morning2. When the iPhone user sends me a text is shows as delivered...
I understand I can turn off auto payment, then without pay for 89 days then pay lowest plan like $10 per month plan for one month, then after one month, let the phone go without paying 89 days for one month... then 89 days... Is this the best way ...
Hi, Yesterday I had no service in the morning and today I have had no service all day. My plan doesn’t expire until May 21 so I’m not sure why this is happening!
Can any one help me how to get my incoming working ,I recently moved form speakout to public mobile and I ported the number and I got the below message Public Mobile here: We're experiencing difficulties processing your request to move to Public Mob...
Can someone check please this is so frustrating payments are auto debit and I received message payments cleared why oh ph is not working please call me ASAP
I want to know how much it is to add a text plan to my account.. don't need many texts and only need it country wide.. not international. I regret getting a public mobile plan... they dropped their phone service and left a lot of people out in the ...
So earlier this morning around 6am i woke uo to my phone not working. My plan was suppose to auto renew overnight. I checked my CC and the funds were taken from my account and my public mobile account said active- which was weird so i tryed some of t...
Hi everyone, I'm currently in Manitoba but will be moving to Montreal in two weeks (and already have an address for my new apartment). I was wondering if I can order a SIM Card to my Manitoban address and still have a Montreal number. If it is possib...
So I just try to activate my sim card, which is what I have done. I did not recieve any email to confirm my email adress, I picked up a new number phone and when I try later on to enter in my account it's says I cannot go in and as I already activate...
I have been with public mobile for a few years but just moved my sim card to a new phone. (zenfone 5q). I have data, texts, phone etc but cannot receive pictures in a text. I have triple checked my APN settings including the case etc. Can anyone help...
Hi,I've jsut transfered to public over from Fizz.had so many recurring issues with fizz that wouldnt get fixed so i switched. so i activated the new plan, i got confirmation the number transfered from fizz over to public. calls are working just fine,...
I have had a salesperson keep calling me despite telling them I am not interested, so far I have been able to block their calls. Only issue is that they are still able to leave a voicemail, do you know if it is possible to block them from leaving a...
New 15$ plan now shows Unlimited Incoming You may need to future date it again to show in your self serve description though.
I am unable to make or receive calls on plubic mobile phone
- Have iPhone 7 plus with latest software- Switched from Telus to Public 1 mo ago- Have reset network settings multiple times Since switching, my calls drop ALL THE TIME with public mobile, with seemingly no rhyme or reason! Sometimes the calls last ...
My $40/30 day 5Gb plan renews (starts next 30 days) May 31, the same day my wife’s identical plan renews. I would rather the renewal days were staggered. We both step onto Golden Princess at Vancouver the next morning for 14 days where we won’t be us...
I switched to public mobile yesterday and brought my own phone with me (May 14) and since then I am unable to receive incoming calls. Incoming calls are going straight to voicemail Outgoing calls, text and data are working. I have an Andriod device ...
when I try to dial out it says not connecting to network. It says i am paid up what is happening?I couldn't make sense of published answers
Are there plans to create a PM Cell Phone APP ?
