Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i have a spare unactivated public mobile sim card. Can i use that sim card to switch over to koodo moblie.
Guys, I just switched over to Koodo with the $40 for 6GB plan. But I have a question, is there a way to find out that they applied the $100-$80 credit? I did not look that too deep into the agreement but the rep there was aware of the $100 credit. Th...
I let my service expire yesterday, because I was off by a day. Ok..no problem, I'll just reactivate, and I'll be back up.Nope...reactivating my plan currently shows I have no plan...ok...makes sense, as it expired yesterday.Ok...I'll create a new pl...
Hi There, I come to Walmart to activate PM plan hours ago and I choose data only plan by mistake.When I try to change the plan immediately and find I will lose one month payment.I think it is unfair! Could you help me to add talk and text to the plan...
Hi there, I am trying to port my public mobile line to another carrier. When I give them my account number based on my onine profile, the other carrier is saying that it's not the right account number. How do I verify my account number? Thank you, ...
Made a payment to my account after Auto pay didnt work. It says I have no plan and I have no service. Have been a customer for 8 years! Please help.
You can simply sending text messages the word "OFFER" to 5133 or 5132 see if you eligible, you will receive a text message with the Promo Code 6GB/40 good luck folks
I must be jinxed, every step is failing to some degree... this is painful. How long should it take once I get to the point where it accepts my old provider phone info and is in the "processing" mode? @CS_Agent
I don't understand how to do anything on this community. I just want to ask a question and get an answer. I have tried to add tags but it shows nothing, I have tried to use SIMON but that just directs me back to all the community pages that I don't ...
I loaded by sim card, filled out the first page of the activation online, went to the 2nd page and chose to keep my existing number, entered it, hit "check eligibility", up pops the form to fill out with old provide account number, equipment SN, etc....
Currently in the US, bought a text and data add on and successfully added it. The data does not work. I have restarted the phone, turned data roaming on, tried every network available with the same result. Need help ASAP as I need the data for naviga...
i want to changa my plan and it tok my money and pot it on my old plan when i want to go to the 37$ plan and now i can not do joke with my phone noe help me out please my number is 902-***-**** thanks
Hi I'm locked out of my account and I can't use the forgot password link as it says I'm locked out. Is there a number I can call to get it unlocked? Thanks,Niki
Hi there! Looking to port my number off of PM to a new carrier. Just wondering what the fastest/easiest way to go about this would be. Cheers!
Hi I've been searching the discussions but haven't really found an answer to my question. I had a friend tell me that there's a tab for koodo you have to pay for if you move over to koodo. What are tabs? Is it worth it? Will the new koodo plan, 40$ /...
(Edited)...
Hi I'm curious to know if I will continue to receive text messages while travelling internationally let's say US or Europe? I do not see packages other than those for US. Any other options ?
Hi. My husband and I are going abroad for one month and the country we're going to public mobile doesn't work. Our plan is $60 per 30 days. I'd like to know- can we put a hold on our services and not pay for the month we're away?- the due dates we au...
Im really stuck, I got an account and a sim Ive paid etc but I cannot get a network pin to work Ive tried the usual 1234, 0000, etc Ive tried it in 3 different phones tryng to discearn if its locked to a carrier and it says the same thing in all 3 ...
Hi guys I'm trying to find refer a friend reward link for a friend of mine but it's not there as per instructions I've read on the community, plus help
My plan expired today, so when i tried to make a call I realized. So i went on the site to change my plan from 60$ to 30$, the payment went through but my plan didnt change. Still saying 60$ plan but says I have a 32$ balance. Wont let me change to ...
Please activate my account while using the balance on the account and reactivate my account!!!!!!
Hello everyone, I registered on the network and followed all the APN settings and my data still isn't working. Everything else works. What can I do? -Frustrated
My account is topped up, it has available balance(more than enough to pay my bill). But my account expired despite it saying it was active hours before it expired. Why won't it activate? How do I activate it when it was active before it went inactive...
i lost my cellphone last saturday, March 3, 2018 and i want to cancel my subscription to PM and lock my phone, how can i do this? I can see that my phone is in somebody else already.
I am having the same issue with my LG G5. Data works, sms texting works, phone calls work just no mms I have re-entered the various apn suggestions that worked for others (setting apn type or authentication type), restored default settings and review...
As the title says, when can I expect my remaining credit? Was charged on Jan 31. Also can't access my account, weird, it should at least leave the account open for another month.
Can anyone help me to port my koodo prepaid number to pm
Can you help me port my no
Is this plan 1gig/30 days and 3gigs/90days?
| User | Bravos Count |
|---|---|
| 439 | |
| 312 | |
| 222 | |
| 179 | |
| 106 | |
| 77 | |
| 76 | |
| 72 |
