Incoming phone calls automatically forwarded to automatic voice messaging system
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07-31-2019 12:57 PM - edited 01-05-2022 06:12 AM
So I signed up with Public Mobile last night (July 30 2019) and I ported my number over from Lucky Mobile (which I had just ported my number to from Koodo on Saturday July 27 2019). I try calling my number from my work phone and it immediately gets directed to a voice mail service. Is this the type of thing that will resolve itself in time or is there something I need to do? My data plan works and I *think* SMS is working (an outgoing text went through fine but I haven't received any incoming ones yet).
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08-01-2019 03:54 PM
@fraserwalker23 wrote:Unclear which voice mail. On the plus side I'm receiving incoming SMS texts (except Air BnB will not send me a verification code which is frustrating). I'll hit up the moderator team and see what's up
I thought maybe you had the voicemail set up with lucky so could identify.
Well good to know the port is complete.
There are some short code sms messages that many providers block or not support. If you hit a wall with it and get the response from moderators that there is nothing that can be done, when I'm not receiving a code I try dingtone (if I can use USA number that is)
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08-01-2019 11:45 AM
Unclear which voice mail. On the plus side I'm receiving incoming SMS texts (except Air BnB will not send me a verification code which is frustrating). I'll hit up the moderator team and see what's up
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07-31-2019 01:01 PM - edited 07-31-2019 01:04 PM
Hi
Which voicemail does it go to, lucky? Then it's not complete and you should wait a bit longer.
If not
Try restarting your phone
Try changing forwardng settings to your home phone and then beck.
in a meantime try using textnow, free Canadian number free texting and calling to canada and usa. You can also test your incoming texting with it
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07-31-2019 01:00 PM
Sounds like the port isn't complete. Restart your phone and verify incoming and outgoing calls and text and data to see what works. If something doesn't work you'll have to message the moderator_team to fix the port
![](/skins/images/813D49D689E0D681E39391EAB60FD666/responsive_peak/images/icon_anonymous_message.png)