cancel
Showing results for 
Search instead for 
Did you mean: 

Incoming phone calls automatically forwarded to automatic voice messaging system

fraserwalker23
Great Neighbour / Super Voisin

So I signed up with Public Mobile last night (July 30 2019) and I ported my number over from Lucky Mobile (which I had just ported my number to from Koodo on Saturday July 27 2019). I try calling my number from my work phone and it immediately gets directed to a voice mail service. Is this the type of thing that will resolve itself in time or is there something I need to do? My data plan works and I *think* SMS is working (an outgoing text went through fine but I haven't received any incoming ones yet).

4 REPLIES 4

oglat
Town Hero / Héro de la Ville

@fraserwalker23 wrote:

Unclear which voice mail. On the plus side I'm receiving incoming SMS texts (except Air BnB will not send me a verification code which is frustrating). I'll hit up the moderator team and see what's up


I thought maybe you had the voicemail set up with lucky so could identify.

Well good to know the port is complete.

There are some short code sms messages that many providers block or not support. If you hit a wall with it and get the response from moderators that there is nothing that can be done, when I'm not receiving a code I try dingtone (if I can use USA number that is) 

fraserwalker23
Great Neighbour / Super Voisin

Unclear which voice mail. On the plus side I'm receiving incoming SMS texts (except Air BnB will not send me a verification code which is frustrating). I'll hit up the moderator team and see what's up

oglat
Town Hero / Héro de la Ville

Hi

Which voicemail does it go to, lucky? Then it's not complete and you should wait a bit longer.

If not

Try restarting your phone 

Try changing forwardng settings to your home phone and then beck.

 

in a meantime try using textnow, free Canadian number free texting and calling to canada and usa. You can also test your incoming texting with it

GR
Mayor / Maire

Sounds like the port isn't complete.  Restart your phone and verify incoming and outgoing calls and text and data to see what works. If something doesn't work you'll have to message the moderator_team to fix the port

Need Help? Let's chat.