Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Any news when the outage in Châteauguay Québec will be resolved?
According to MarketWatch there is possible T-Mobile-Sprint merger in USA. Obviously someone could say what it has to do with Canada, anyway. They actually used Canada as an example of how consumers can lose in the long run if it would happen. Quotes:...
Hi, I signed up a community account today to ask some questions. Then afterwards, I made the switch and moved from Fido over to PM. How do I now make the link between my community account with my PM account?
I'm having a nightmare trying to change and pay for my plan. It was expiring today or tomorrow, and i went to change from a 3 month plan ($120) to a 1 month plan ($52), i changed it, and i t was still saying i was on the old plan for some reason, so ...
I have the 12 GB plan with unlimited talk and text for Ontario calling only, not nationwide. And my home number is in Toronto. Does my data work if I travel to Quebec? I know if I want to make voice calls while in Quebec I need to buy the long distan...
Hello, I've been having a lot of problems activating a new sim card tonight. Is something going on with the server? I've tried several times. Most of the time, after choosing plan options, I end up with the following message:Generic ErrorOh no! It lo...
Hello my network is not working. My bill is paid there is no suspension however no one can call me or I can’t call anyone. It goes to Vm what can I do
Hi there, As of around 6pm this evening I can send but not receive text messages. I have tried all manner of hardware and reconnection fixes. I read a thread on the community indicating that this issue could be caused by an expiring US Roaming addon...
https://mobilesyrup.com/2017/09/19/chatr-increasing-rates-by-5-on-plans-offered-to-former-mobilicity-customers/
Hello, I’m trying to reactivate my public mobile plan.This is a work phone that we activate when we need it, so losing service and the phone number is not an issue. The account is currently suspended but not deactivated.I was on a $120 plan but I don...
Well almost the same: Old Plan - provincial calling, Canada texting, 1 GB LTE for $90 Current Offer - provincial calling, global texting, 1.5 GB 3G for $90 I've been testing 3G data and find it perfectly adequate for my uses when on the road -...
So I just jumped on 9 + 3 GB bonus plan (up from the 6 GB plan - great timing as I needed more data and my renewal date is today!), but I'm not clear on what it means that some of the data is a bonus. Can I expect to get 12 GBs every 90 days for as ...
Hi There,I have ported my number over to Public Mobile yesterday and I am getting data in 4G/LTE just fine. However, I could make calls/text but still unable to receive calls/text. Could you please help me? Alan
Hi, I registered for that plan (Province-wide talk, global text and 4GB for $45) last night. I've selected it by going to a 90 day payment plan, province wide talk, unlimiteed global texting, 9 + 3 Gb at 4G LTE speed and got a total of about $141.50 ...
i see you guys have a new data plan with 15gb plus an exrta 3gb when trying to upgrade its saying that plan is higher then the one i have on mine its says i pay $186 and the new one is $180 can i get some help with this
Hi folks,I just attempted an adjustment to my existing plan to one of the newly posted ones! Just wanted to confirm that since I chose to switch over on my renewal date AND I have auto pay turned on, it will just automatically take the funds at that ...
I am suppose to be on the 12gb / 90 days plan , but my data usage only shows 6gb / 90 days . Pick & PayThis plan includes: -- 12GB Data- Expired- Unlimited Canada-wide Talk- Unlimited International TextMy Data & Add-OnsData & Add-Ons Amount Used6GB ...
Greetings, I have Canada wide talk plan, which I registered one month ago. I am NOT on automatic payment, and I wanted to pay monthy myself. I made a payment yesterday so that my account remain activated for another month, but I noticed it says my ac...
The 611 system relies on me having already registered my credit card. It doesn't allow the registration of new credit cards either. Furthermore, the online self-serve system has me dealing with the following UI problems: - It doesn't show me my bala...
Hello guys I understand there is a a 4 GB per month (9 GB + 3 GB bonus) promotion is available. How to get this plan? When I choose in plan options 9 GB + 3 GB bonus it gives me $156 total before tax. Even if I take in consideration 6 dollars autopay...
I got a message from (226) 748-9591: Due to a recent overcharge on your last bill, (account: 226600*), we sent you the remaining balance: Next message was: Tap to Load Preview ilink.me > I assume this isn't from Public Mobile??? Or is it? I was o...
hi,Searched a while but couldnot find similar cases, so I created a new topic. Here is my case:- I ported out to Koodo from PM.- I want to use my existing PM email and selfserve account for a new number.What should I do?, already tried to change SIM ...
This is by no means a rant. I've been with PM for almost a year now and have loved their great service so far with my 4gb/38$ plan. However, now that this plan seems to be a rare gem and given the fact that their new promo is that same plan but with ...
I activated my fall promo account/plan on Nov 1st 2016.My next renewal is Oct 26th 2017.Will I be receiving the "loyalty" discount of $1/mth on my next payment which is 90day renewal #5 ???
I'm pretty sure the 15+3GB bonus plan used to be $225 per 90 days = $75 per month, but now when I go to the plans section it says $195 per 90 days =$65 per month. If auto-pay applies that's only $63 which is pretty good if you want 6GB. Edit..It's LT...
I hope Public Mobile gets VoLTE and Wi-Fi calling. https://mobilesyrup.com/2017/09/19/koodo-says-volte-wifi-calling/
It seems that I was charged for the service, but my phone is still inactive. I tried making a payment on the public mobile website, but it says that my next payment is due in Dec. Help @CS_Agent
I purchased a 10-day talk/text/data US roaming plan this morning at 6am (transaction shows in my history) yet now, at 2:15pm when I DESPERATELY need cellular service, it isn't working (I get an automated message saying that I don't have the proper ad...
hi, I have a plan. It's active. I have unlimited international texting enabled. I've checked my APN settings. I can make phone calls. I can use data. I can receive texts. I can not, however, *send* texts. Every time I try, I receive a message f...
The deal was spotted by Red Flag Deals commenters, who noted that it hasn’t been announced yet, but is available through self-serve.https://mobilesyrup.com/2017/09/19/public-mobile-offers-promo-plan-competitive-freedoms-404gb-deal/
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