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Hello, My friend couldn't remember her password to her self-serve account. She entered a few times, didn't work, so she tried to reset her password. She entered her email and this was the message she got:  Sorry, you've been locked out. Please contac...

My son's account said I had to pay by 11:59 PM on October 25th. He had run out of data so I was waiting til closest to this time to add funds so that the money don't get used on data overage, leaving his account short for funding the next plan cycle....