Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi due to technical issues on your website last week i was unable to change my plan and i was wrongfully advised that i cannot take the 45$ 30 days plan with talk in province canada text and 1G data so they changed it for me to a no data plan. I have...
I have Koodo, a phone and number and want to switch to Public Mobile, but want to talk to a real live human. Don't see any options to do this.I hate this forum, I want to talk to a live person.
Hello Xiaomi users, I wanted to share some good news with all PM users. If you have used Xiaomi with Telus or PM before, you know you have to set to 3G as your preferred network. Yesterday, I noticed I couldn't get data working! Well, turns out I hav...
Hi, just want to let you guys know that PM self serve will put you on a $50 day plan instead of the 90 Day plan, but they take a lump some of money from you then every month they continue taking money, they need to fix this for me and all others they...
Following its entry into Ontario with offering service in Timmins, Eastlink has successfully expanded to bring its wireless offering to Sudbury. See mobilesyrup ... and it has LTE! However, after reading some comments, it seems Eastlink doesn't hold ...
My plan includes data usage 1G each month , but it seems that the 1G is for three months in total, not for each month. Why?
-Per month not per 30 days... this is a real problem!-Offers a 45-50$ unlimited data plan..otherwise your 1gb option is more expensives than the Virgin, Koodo(also own by Telus...) and Fido and you have no support and a bad self service plateform tha...
I didn't change my password. why every time it changed by itself? how it happened? this is 3rd time already. some1 please help and please tell me why.
Why PM doesn't add romaing addon. It is very helpful I think. Every time I go to USA. It is no way to reach people. Being PM customer for almost 2 years. I really don't want to change carrier.
Hey everyone, I have a Asus ZenFone2 and am having difficulty sending or receiving any photos on MMS. When I say difficulty I mean people send me photos and I never even know. If I want to send them a photo, it just stays frozen while "sending..." I...
Hello everyone, After much deliberation, I have decided to leave PM and switch to Fido. I am still a strong supporter of the self-serve approach to mobility, but I've become disillusioned with the light-hearted attitude that PM has demonstrated towar...
I have noticed that PM does not seem to support "special service numbers." Is this something that is possible. I can volunteer to build (and, perhaps, maintain) the list. Examples desired are, *MTP (687) - Metro Toronto Police (non-911)*OPP (677) - ...
Ok I know some are self explanatory but others I am just clueless on. What do the different titles mean?And what are the rankings? Public Mobile - official account (?)Oracle - official information source (?)Mayor - moderator (?)Deputy Mayor - assista...
So I am a new customer for PM and have a Galaxy S7. All I get for data is 3G. It is still faster than Wind's 4G...I don't get LTE even when in LTE areas.
Self-serve is down again, without any forewarning. Seeing as how this is seemingly the billionth time this is happening without any warning, I don't know why I'm even bothering with creating this thread. Care to respond, @Jeremy_M?
I'm trying to register signal (messaging app) for Android using my lte data, and it gives me an error that signal server cannot be reached using mobile data (although my data works for everything else, and I receive the activation sms).My guess is fo...
I wanted to try this company since i have an unlocked zenfone 2 that i bought at canada computers. Its been like 2 hours since i activated the service but isnt working there is no bars or service and am pretty upset because they already charged me fo...
Does the PROVINCE WIDE voice plan allow/permit access to 800-series toll-free numbers? With thanks,/S
I got this error today while making a call to a 416 number from a saved contact (i.e. Did not fat-fingered the number), and I also have the 400 minute LD add-on. I am in Ontario on a provincial calling plan. My question is why does this happen, and i...
I was curious if MMS counts towards my data usage?Thanks.
Protech currently selling iPhone unlocks for Fido/Rogers iPhone. I have used them for iPhone, Samsung and LG phones with success.
Help. I've been on public mobile for almost 3 months and for the last 2 months I've been unable to log in to my self serve account ("Generic Error Oh no! It looks like something went wrong...). Email support has been unable to resolve my problem. ...
I have registered an account and never able to access it. It keepk pooping up a browser said there was an error and ask my log in and out again. The problem has never been sold event go I tried to log in many times.Anyone knows what is the problem?
Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time.Even though I'm not texting outside of Canada.
Think I was sent a defective sim, would really like to get my phone up and running. If anyone here is from the Windsor region, and would possibly have a spare sim laying around and would let me take it off your hands I would greatly appreciate it. Se...
Hey, I've been on Public for a while, but decided to order a new SIM card because I was just using a cut down micro for my nano slot-- seemed rather sketchy. Unfortunately, I switched SIMs on the account before I noticed that the new SIM doesn't work...
Considering I seem to be the 3rd person today (maybe more) to have this problem. Did PM send out a bad batch of SIM cards? So I went through, registered with PM, activated my SIM, ported my number over. I have verified the following: One Plus Two, ...
I am a new customer. I ordered two sim cards (for two different phones).The cards arrived today.I decided to start with my Samsung Galaxy S5. I set up my account, ported my number.Everything seems ok with that, called Virgin, the port went through....
Just swapped to public mobile, new number, activated everything correctly, paid, my old sim is still recognized in my phone as there so no issues with HTC m8. Throw this sim in perfectly everytime and my phone still shows the symbol that no sim is in...
I ordered on May 9 but I still haven't got it. Where can I track the shipment?
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