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chinkymae24 · 09-05-2019

I have a problem. I received a text on my phone saying that the transfer is not successfull and activate the sim as it says. I am not sure why it didn't transfer completely as I am still using both carrier on one number only. I don't understand what ...

chinkymae24 · 09-03-2019

I have ported in my number on the time of the sim card activation, When I put the sim on the phone and tried to call to another line, the number appears to be the ported number however the number that I have ported in is still active on the old provi...

chinkymae24 · 09-03-2019

Hello! I was trying a activate a new sim card with a plan. I have just purchased the simcard from the store. When I tried to activate the simcard myself online, It says sim card invalid. please help. thank you in advance!

chinkymae24 · 08-29-2019

Hello everyone! I am new to public mobile, I would like to know if there is an app available for us to have an easy access on our account? I tried to look on the app store but found nothing. thank you for your help!

chinkymae24 · 09-03-2019

Okay, thank you for the fast response

chinkymae24 · 08-29-2019

It's a pleasure! 

chinkymae24 · 08-29-2019

Try to refresh your browser (e.g. chrome, Internet explorer). Delete the cookies on your web browser under public mobile website and then open a new window and try to register again for self serve. It worked for me. Hope it helps! Good luck.

chinkymae24 · 08-29-2019

I see. np. thank you. I hope there will be one soon, it would be easy for customers to navigate our account through our mobile especially the usages. But thanks anyways!

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Transfer failure

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simcard activation failed.

public mobile app

Re: port in query

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Re: Unable to Set Up a Self-Serve Account

Re: public mobile app