Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My due date is 4th how can I pay online
Why does my phone say sign into network all the time?
Hello,I'm conducting an informal poll open to all users of this community, whether customers or visitors.If you tend to access this community mainly through a mobile device, please state that or just type the numeral "1".If you tend to access this co...
How do i block a cell phone number? I have a galaxy ace III
How do I cancel my public mobile number?
Hello fellow Public Mobile users, Has anyone other than me been having problems logging into the Self Serve part of the website? I am trying since earlier this month to get in but it keeps saying my E-Mail and cellphone number are not resigtered or...
When Replying to a thread or reading a thread all of sudden nothing on the screen & then this (see attached picture)
Hi sir/mam, I want to disconnect my phone for one month from 6 may to 3 June. What is the process? Can I cancel it.please reply as soon as possible. Thanks Manju gupta 6*********
My Motorolla phone stops working.. The keypad is frozen & the screen is all blurry. What do I do?
PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card. The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. If the PIN code is entered...
What Sim card do i need to buy for my Iphone 5c ?
Hi my friend was public mobile customer earlier. He was out of Canada then I disconnected. Now wants to connect again. Now he sees plan becomes expensive. Any good deal plan for ex customer of P Mobile? or you want to go another service provider ...
Hello,Approximately 45 minutes ago, a representative, calling on Koodo's toll-free number, left a message in my voicemail. It dealt with a problem with my self-serve account. The representative asked that I return the call in order to resolve the mat...
this has been such a headache. i just need a a sim that will fit iphone 4
Using an Iphone 4s and did carrier update and system update now I can't send pictures again. I have double checked settings as advised in the announcement section and they are still the same... Help going to BC on Friday and would love to be able to ...
Ive been with public mobile for years, my account is in good standing , and fully up to date on payments.yesterday during a storm my phone stopped workingand now it would appear that my sim card is no longer registered on the network.So I cant call o...
how do you send text message using computer
help all my call are going to someoe else
my cell phone lost signal.
. I need you to send me a new micro-sim card because my account # I was deactivated because I was four months out of Toronto, Canada. thanks
i lost my phone on transit ,miss,on ==i buy new one need to star ==sim car with my number being payed for already6*************5== please send a number ==
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My phone keeps dying, even though the battery is not depleted. The only way to turn it back on is to plug it in the charger. This happens ten-fifteen times a day.Do you have a solution?
hii i have been with public mobile pretty much since day one. and when they changed to sim cards i bought the samsung ace. now its dead and i have accessto an iphome 4 or 4s. is it sim card compatible
Just received a weird text claiming to be from PM (#512-9): "We're here to help. Visit our community for issues with your service. If we can't solve your issue you can also contact the CCTS @ ccts-cprst.ca or 1-888-221-1687" I haven't experienced any...
Hi I got a problem with the payment. Everytime I finish my payment it says on my account that I have to pay for the same date but for a higher amount. Like today I had to pay 30$ and after paying it said 60$ and after paying that it said 120$. I didn...
My husband phone is disconnect he needed the same number for bussines how can l get back
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