Plane change not working

[leeness]

I just changed my plan from 3 mounths to one mounth for 40 dollars it went though in my funds but my phone is not working member for 3 years

[Triguy]

Try the lost/stolen feature. Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone. You could potentially lose any rewards that have. 

[leeness]

Ok:)

[dabr]

---

@leeness wrote:

Done that

---

Can try topping up your account one or two dollars and rebooting.

[leeness]

Done that

[dabr]

---

@leeness wrote:

I just changed my plan from 3 mounths to one mounth for 40 dollars it went though in my funds but my phone is not working member for 3 years

---

Try rebooting your phone.