Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
can the 200 Mb data add-on work with $10 plan without data?
I'm attempting to use the voicemail setup to re-record my personal name as it's quite softly spoken and needs to be restated and I'll figure out how to do it eventually - as I better understand the terminology and the menus. But my question in this ...
Hi, I want to make a payment, or add for autopay my visa debit. (Which i've used before to pay i'm sure.) When punching in my name and card number and that info the field for the expiry date is a drop down menu. You can't type over it, you have to ...
I make payments on the 25 every month for last 4 months I’m cut off a day early on the 23 I wake up on 24 to no phone. I prepay for a month disconnected before a full month.
HiI am trying to log into my account just created and would like to add pmt method and change plan but it won’t recognize my email or phone number. I am at 95% data used and have spent days trying to get help. If I can’t get help please cancel my acc...
Hello, I am a wireless rep in walmart. I have a customer who was sold a $40 top up and it will not apply to his account, he recieved verbal confirmation when he entered the code but did not recieve the standard text message for confirmation. Hopefull...
Hi, I recently broke my phone and will be in search of something to replace it, might just buy another one (I honestly don't know at this point). I'm wondering what you all use, perhaps that could give me ideas for myself. Do state why you use your p...
Hi everyone. I finally got my canon ip110 printer working on my phones hotspot. My question is will I have any issues when I’m in the us. It’s working with p/m when I print something. Will it still work when it switches to t-mobile or at&t and I need...
J'ai effectué un double paiement. Comment être rembourser svp ?
Hello, I tried to set up autopay using my Visa debit card but every single time the payment kept getting declined. We contacted the bank and they said it's not their fault.
I bought and Walmart activated the sim in store. They said I won't have to pay the $10 with in store activation. How do I use refer a friend so they can get the $1/m?
I am having trouble with my data. I recently got a new phone and the data was working fine on it until one day it stopped working. I thought maybe it was an issue with the phone, but I moved my SIM card to my old phone to see if the data would work ...
My plan is $33.00 a month. I had balance of $2.00 plus suppose to be reward of $5.00 should be payment of $26 for Aug. It is showing balance due $31. The reward wasn't taken off. It should have been I paid $26 which is correct amount due. Fix it pl...
Hello, I'm from Canada, currently in the US for the day. I had purchased an add on of 1 GB data + roam for 10 days (cheapest best option as I need GPS)...but it still says I am on roam and not able to use it any idea why?Also, I'm not able to make ...
I don't recharge by my credit card
Hey, A few days ago just before getting Public Mobile I broke the screen on my phone and I'm wondering whether I should spend the $50 on eBay for a replacement screen and fix it myself, buy another of the same phone for cheap or just suck it up and b...
I'm just wondering if anyone else didn't get a text yesterday about the 1gb of data. My account was active that day.
I have a monthly $10 plan with auto renew. I then purchased an add on - 500 minutes Canada wide long distance. I just received a text saying that I have used 45 mins out of my monthly 50 mins. When the monthly plan minutes expire will it automaticall...
Hi, I'm new to Canada and just got a Public Mobile number.I don't have a bank account yet, so it's possible to use my Paypal account to pay for it? (A canadian paypal account, just to be clear). Thank you.
HiI want to transfer my old phone number with me to Public Mobile. However, my old phone number is registered under my sister's name when we first signed up. Is it still possible to transfer the number to Public Mobile if the holder's name changes?
Wont take my Public Mobile sim card.
I go to a tropical destination twice per year for about 10 days. Mexico, Bahamas, Domincan Republic, Aruba etc. The last time I went to ArubaI could not do banking because my text did not work for verification. So yesterday I went to Rogers to get a ...
I would like to know how to transfer my phone number from Koodo. I get the following message when trying to transfer my phone number via the self-serve web panel. We were unable to transfer the phone number you entered. Try one of the following optio...
I'm new. How do I keep my old phone number?
My plan expired a day ago and Iwas out of calls and mobile internet for a while. After I paid and activated plan I can use only data but no calls. When I dial any number I hear “sorry, we cannot process your call, please call *611 for assistance”. I ...
The 2 dollar credit for auto pay has not appeared on my account yet. When is it suppose to be applied.
When do I see the credit of $2 for autopay sign up
I've just signed up for a plan with unlimited international text...does it include local (within Canada) text?
