Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi guys, in Alberta here... just wondering if anybody here knows when the 15 GB +3 GB bonus LTE data for $180 plans will expire, or are they good forever? LOL Shanks in advance!
@Jeremy_M when can we expect the long promised ticketing system? I have been dealing with a missing referral credit for over 1.5 months now. When i contact mods i am replying to one of their replies not creating a new thread. I have contacted mods...
Hi, I want to change to a lower cost plan from my current plan (which expired a few days ago). I click "Change Plan" then select new options on the ensuing page. But my only options are: (1) Top up to reactivate plan(2) Change plan on next renewal da...
With the Android 8.0 Oreo starting to roll out, I've been wondering how OTA updates would proceed for us Android Users with phone that came from other carriers? I read this older thread from our community: https://productioncommunity.publicmobile.ca/...
I have iphone and I want to know if any one know for app for account information
Hi on my initial plan set up I didn’t choose any add ons. About a week later I chose an add on and now it says I have 8 dollars credit to my account, but without the add on activated. So does this mean at next renewal the add on will be activated and...
Really amazed by what pm offering now more attractive plan section to choice from. People's who missed the 12gb plan for 120 bucks now they have a option to get pretty reliable deal by paying bit more then 120 bucks. What other think about that. ?
Hi, I've been locked out of my account, and unable to retrieve my Password to login. Would a moderator please unlock the account? Much appreciated.
What are all these debits and credits ? Its confusing to see lots of credits and debits? Help me, Why can't be simple ? @Jeremy_M
Hello, For the past few days I've been having an issue with my mobile data. My phone (HTC One M8) shows that it is connected to LTE, but whenever I try to use the internet it tells me that there is no network connection. My account is fully paid up ...
I am currently on a 90-day plan and I am considering upgrading my data plan, also to a 90-day plan. But I am currently on my 2nd month of my 90 days. If i were to change my plans now, what will happen to my remaining data? And do I start my 90-days ...
I Have paid 75$ and cannot use the phone. It tells me it is a long distance call when it is not. So i paid ans extra 8$ to have long distance call (200 minutes) and still does not wpr. Can anybody tell me what I can do to make it work or to stop ever...
Glad to see getting promoted. Once again. \/
If i sign up for a 90days payment method, can i leave the plan in first month (before the 90 days) and get the remind refunded?
Hi! I will be in the U.S. off and on over the next 2 1/2 weeks. I'm wondering if there is a way to do a longer U.S. roaming add-on beyond the 10 days or if I have to renew every 10 days. Thanks, Dawn
Hello!I've just signed up for Public Mobile yesterday, ported my phone number and everything, all is well, except for one thing... I can't access my self-serve portal because I forgot my password. I've tried to trigger the password reset email twice...
Hi there - I recently went to Las Vegas US from Alberta Canada and my plan states I would be able to text internationally but I could not. So I couldn't use my phone and I'm not sure why it wouldn't work if I'm paying for it.Also if we can deal with ...
UPDATED SEPT 26/17 Snooze you lose. Bonus data gone from LTE plans. The largest current "bonus" data plan seems a super good deal for all but, perhaps, Freedom users; even for tablet users. This is because it offers 18 15 GB LTE for $180. Now this i...
Hi, I have always a problem to access to my account therefore I can even change my plans or charge my account Thank you for your help
Just noticed that the $45/4gb fall promo2 is still available in the self serve plan area which means it is likley still available for new activations. This will likley be fixed soon but until then i believe people can still activate the plan if you...
Hi Public Mobile,My new 90-day period was just started yesterday but my data has been gone over 6G and I am sure I never used that much yesterday. Could you check it for me? Thanks,Vince
Does anyone know of any US carriers being blocked? Because I just tried texting someone in the states and when they replied they said I have a message blocker.
Hi I just made a future dated plan change..(29th of sep.). Do I have to pay my previous amount from my current plan along with the amount for the new future dated changed plan? or will I just have to pay the amount for the new plan on renewal date (2...
I’m locked out of my account!! I need help! I went to put funds on my account as it ran out today but forgot my password and when I went to reset it locked me out! I need this resolved ASAP! Please!
I am. Lol. Switched to Wind (freedom) yesterday. They have a great fall promotion. $50 a month for unlimited everything plus 8GB full speed data plus extra 1GB roaming data and I think 2000 roaming minutes.. $50 a month. Great deal. Was with public...
No issuewith the phone yet as it is still charging. Never owned an Android or even used one, so asking all of you for advice. What are things I need or should put on it. It is running Marshmallow I think not sure how to find out. So all of you A...
Hi I am on a 3 month prepay plan and I have exhausted my data. Is there a way possible for me pay sooner or what other options would I have to get my cellular data running again? Thanks.
when i put my friend on hold no hold beep music on hold any option ?
So the wife needed/wanted a new phone and we picked her up an Acer Liquid Zest Plus ( thread on that later) So we needed a new sim as current phone is Nano and this is micro. Off to Walmart we go to the electronics section to ask for a SIM card. Th...
I TRY TO CALL FROM AND VOIP PHONE AND FONEGO IT SALE THIS NUMBER NOT IN SERVICE PLEASE HELP
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