Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi PM Community, I just got a PM SIM and everything works fine except data. This is not the first time I have inserted a PM SIM, last time I tried and it worked. I have done everything from resetting network settings and rebooting my iPhone 6S. Ther...
Hi, I started with public mobile a few month a go. I got a plan that has unlimited talk in canada. I than changed my plan this month (setting it to change on the 22nd, billing date) now for some reason when i go to make a call a auto voice message co...
iw anted to do the pormo 0$ sim and 1 month free,my walmart does not activate phone my koodo store neither, the promo has to be activate in-store, so how to get with public mobile when i cant activate in-store and want the promotion.. thank you
I bought a 75 dollar vanilla visa prepaid, I went to change my plan from 30$ 500 mb text call etc.. to the special promotion 50$ for 8gb of data text call etc.. when I check my account plan it remains the same says my balance is 20 dollars and my van...
I just mist the promo free sim and free one month by one day darmit
Je viens d'être deconnecté avec public mobile et j'aimerais avoir le code pour débloquer mon cellulaire pour mbarquer avec une autre compagnie. Comment faire puisque c'est public mobile qui doit me donner le code pour débloquer mon cell. Merci de me ...
I'm on the $10 prepaid plan. When I call my PM number I've enabled the extended absence option but it still shows a line item on my usage at around 7 seconds. Here are my detail:
My plan expired on August 7, 2018 and I was on the $40 per 30 days plan. I now want to upgrade my plan to the $50 per 30 days plan. I want to add $50 to my public mobile balance, and then change my plan to the $50 plan, but when I add the $50 to my ...
Can i had another cell phone sim card+phone number in my existing PM account?Meaning activating another line on my existing Public Account? Tia
Having a weird issue with an iPhone that can't connect to wifi. Don't really think it's a Public Mobile issue (don't see how it could be really), but just wondering if there's any possibility.iPhone has no wifi, icon greyed out, can't turn on wifi at...
2 of our accounts were set up to auto-pay yesterday Sept 16 - but the payment did not go through and our accounts were suspended today. There seems to be a problem with charging to Capital One Mastercards (I know this because the AutoPay was to a v...
outbound call not workingeverything works fine except the outbound calls. plan includes: - - 12GB Data - Unlimited International Text - Unlimited Provincial Talk next billing cycle is in Nov.15.What happened:We added 10 days US plan addon 31st Augu...
I bought a 60 dollar voucher from Wal-Mart at 19:41:07 this evening and when I came home and tried to add the funds and change my plan to a better one it won't take the pin number.. I have the receipt so I can give any info. I need this phone for wor...
Let say i loaded my PM Account with a lot of vouchers up to $300.If i Switch from Public Mobile to koodo home phone, can i get my $300 transfer to my koodo home phone account??Tia
I joined Public Mobile few days ago and I noticed my mObie data isn't working. I am not able to access the Internet using my data. Please can this be rectified?
@CS_Agent My son was calling me, today, around 3:45 p.m. Call cut and he got a message saying "your minutes are up". He is in Gatineau, I am in the Hull sector of GatineauCall was cancelled by Public Mobile. We're both in the province of Québec a...
I opened an acct for my daughter last Sept 30. She can make outgoing calls but cant recieved an incoming call. It seems that her phone is link to someone else number and that owner who ever she is answers the call. My daughter also cant recieved a...
I need to close my account and transfer to a different company before the end of this bill cycle which is September 28. I need to provide my public account number to do so. But I am blocked on the self service website and can’t access my account. Can...
I opened an acct for my daughter last Sept 30. She can make outgoing calls but cant recieved an incoming call. It seems that her phone is link to someone else number and that owner who ever she is answers the call. My daughter also cant recieved a...
Been with public mobile for a while, I had so many accounts with these people. I would like to say is that please stay away from public Mobile, please it's basically a scam. Every time I need help they never get back to me. Right now at the moment I ...
Just figured out my issue in not not recieving my verification code via SMS. I am using a samsung a5 and I had to go into my message app settings and unblock the text from public mobile. For whatever reason the app auto blocked the incoming sms messa...
Hi, I'm on the $10 plan/30 days. If i text over wifi, does it count towards the 50 outgoing texts?
I want to use cell to call my home country Bangladesh.I don't see it in the long distance call list.If I add credit, will I be able to call pay per usage?Please let me know. Thanks,Riasat
Hello! I referred a friend and after she signed up online, I got a sms saying I would get a 25$ credit.A week later, no 25$ reward showing in my account, but 3$.I'm on a 90 day plan with autopay so I think I'm eligible to the 25$ reward.Can a modera...
I don't know where to get the statement from the website. Does anyone know about it?
So I am new to this and made my first payment the other day. i had $45 in my account which I thought was to be used for payment for my next month. I also signed up for autopay. Well time came and the money was taken out of my account online but then ...
strange behaviour with payments. my account shows: Available Funds: $150.00Amount Due: $0.00Payment Due Date: Sep 17, 2018looking at the payment details I have not been charged my monthly fees, the system is showing nothing is due (not true) and wil...
I have transfered a number from koodo to PM yesterday. but both the old number and transfer number has been not working from yesterday. I sent a msg to Moderator_Team yesterday, no reply until now. How soon will they reply and fix my phone pr...
hi ! my plan price is 52$ per 30days but on my credit card I keep getting charged $56. I am also signed up for auto pay hence a $2 reward. So shouldn't my payment on my credit card be $50? Are there some taxes I'm not seeing? Any help would be much ...
I switched from Koodo. Buddy at Walmart said he couldn't port my number, he told me to come online to get my number. My number was "Unavailable", either way I spun it. Thanks for your help, Jeremy
