Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi @CS_Agent I'm trying to reply to the message I was sent from Saray, but I got the following message: I haven't sent a message since 2017. Can you check again? Thanks.
Hello,So i've been with public mobile for a few months now and never came across this issue. I went out this morning and bought me and my wife both our vouchers for the month for the 30 day plan 2GB+2GB BONUS at 3G speed with unlimited texting and p...
hi, i had just purchased and activated a sim from PM and i have chosen the $25 talk and text plan. it says it comes with picture messaging but i cant send photos or recieve photos being sent to me. from a number within my city. my device is motorola ...
Hi,The 100$ credit from Koodo, is it a bill credit or a tab credit, if we switch our 40$ 4GB Promo plan?Thanks in advance!!
I got a message from public mobile about porting my number, the message is like: Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM...
Hi , First of all sorry for my bad englishI'm sorry if i'm not in the right place but I really need your help .I already bought last month a forfait last month with call and text unlimited in province with 4+2gb data 3gspeed for 52$ par month .Today ...
If PM have customer base they keep going . All be fine ... May offer 2 GB it plans for 40. They must make 37 dollars a customer to keep going.
Looking for target to emulate for community participation? How's this from a UK forum:
Hello everyone, I have been loving the Public Mobile service since I switched from Fido about two months ago. I live in Quebec and subscribe to province-wide calling because I don't have the need for canada-wide calling. I will be visiting Vancouver ...
If you don't already have My Data Manager on your phone, get it....keeps tracks of your data pretty accurately. That said, I needed to refresh the plan on the app on my son's phone, and when I checked his data usage in Self Serve, he blew through 11....
Hey guys, There's a $40plan with 1GB and a promotion of 1GB bonus add on happening right now. Is the bonus add-on going to be renewed each month, i.e. you will receive 1GB extra every month or is it a one-time bonus? Also, right now I'm on a 90-day ...
Hi, it seems like the Koodo offer is still available to PM. I'm currently on the 120 days for $120.00 with 12GB data. I'm thinking about switching to Koodo as their plan offers Canada Wide minutes. I recently prepaid my $120.00 on February 9th, if I ...
Anyone know for sure what we're supposed to be gfetting? I believe this plan came in before they started segregating 3g and LTE so I'm assuming they didn't bandwidth restrict it?
I couldn't remember my password and tried to change password. Email to change password never worked tried it lots. I finally got it changed by moderator but now can't change my plan and today was my renewal date and I don't have enough credit on my a...
Seems like my time on my samsung 6 is off by 3 minutes earlier. My friends have bell and telus theres are fine. I dunno if it can be fixed or not?
I know that I can turn on call forwarding on my iphone and set the forwarding number, but I don't know if this is a phone level feature only? Is there a way to do it at the carrier?Basically what I'm doing is changing my SIM out when I travel, but I ...
Hi Guys, I wanted to share with you that I just received a call from a Koodo representative telling me to switch to their service or have my plan increased by $10 starting March. This is 2 days after the decision has been reversed. So what's the actu...
If someone resides in Alberta but want to call and recieve calls from BC this is not okay on this plan? Which plan allows one to make and recieve calls out of their home province for a flat price - no data is required.....
SIM with $7 in Available Funds. I'll even pay the postage to send it, if you don't live near Mississauga west!
Hi, I've been a member since June and I'm trying to see if I'm paying for 4G LTE or 3G data. Under my plan all it says is what I pasted on the bottom but nothing about what speed I'm currently paying for. When I first signed up for PM there wasn't a...
What we are still missing after the "infamous fiasco",is some sort of statement from the PM management about the future of Public Mobile. PM is heavily community driven - in fact the most active online community members aka oracles, as well as us si...
Hi i have public mobile i want 40 $ 4 gb plan i need code for get that plan for koodo
How do I contact someone to have my phone unlocked
17/02/2018 8:23Outgoing Call416647AllON0:00:08 Minutes$0.0016/02/2018 10:23Outgoing Call416647AllON0:00:21 Minutes$0.0016/02/2018 10:23Outgoing Call416647AllON0:00:06 Minutes$0.0016/02/2018 11:09Outgoing Call416647AllON0:00:18 Minutes$0.0016/02/2018 ...
I have been working in this weekend and I forgot to switch on new plan so my plan renewal date was 17 February, today it’s 18 , I have been already charged 33$ what happenes If I switch now will they transfer my balance or not ? I am got busy and I c...
Ordered a sim card on the 30th and still haven't received anything. Current status as of today: Your shipment is confirmedWe've accepted your order, and we're getting it ready. Come back to this page for updates on your shipment status. Order updates...
I'm apprehensive about fanning the flames on what is still a vehemently controversial topic, but I am seeking information. I understand this is still a sensitive issue, and I understand how angry I'd be if I felt betrayed or deceived. Many people ha...
Brain trust I need setting up auto responder while overseas. I need it specifically for answering machine and text. I will not be using public mobile sim while away. So when ppl call me I want them to hear a auto message telling them what I want to s...
Hi, I've been with PM for over a year now but out of the blue I haven't been able to recieve any texts since yesterday. I can send texts and make calls but I can't recieve texts. I can recieve calls though. Does anyone have any idea what's going on?
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