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Sim network code

JasonW1
Great Neighbour / Super Voisin

I just switched yesterday and my phone now needs a sim network code to be able to use my phone at all I've tried emailing the support group with no replys has anyone else ever had this problem? 

2 REPLIES 2

JasonW1
Great Neighbour / Super Voisin

Thanks I'll give that a try and see what happens 

sulagok
Model Citizen / Citoyen Modèle

@JasonW1 wrote:

I just switched yesterday and my phone now needs a sim network code to be able to use my phone at all I've tried emailing the support group with no replys has anyone else ever had this problem? 


Hi, it's looking like your phone is probably still locked to your old provider's network. You can simply call them to request unlock.

 

 

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