@arpitkuk why are you not able to change plans? Is your account suspended or phone not working? If that is the case only mods can change plan they are 24-48 hour reply time.
If you have an active account you should be able to log Into selfserve and click the change plan button.
From there you can select an immideate plan change or future date one.
A more through ecplsnation of your issue will help direct you to the proper solution.
In any case to contact mods see brlow
How can you get help with your account, activation, or service?
In your message please include:
- PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount
How long until they reply?:
- Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
- Messages are replied to during business hours and in the order they are received
- Typical response time is between 1-3 hours, but can be up to 48 hours.
- There is no need to send multiple messages.
Some good posts/reads:
- Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions
