Accessing other phone line

[Buhda]

Can not access my second Phone Number Can not retrive info to change payment

[hTideGnow]

hi @Buhda 

if you already using 2 different email addresses for the 2 accounts and just cannot login 2nd account, it could be a browser cache problem.  Try using Incognito/private/secret mode on your browser 

[Chalupa_Batman]

Please reach out to a CS Agent.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Dunkman]

@Buhda 

With Public mobile, each phone number should have its own separate account and different email address?  Does your second number have its own email address?