10-19-2024 06:45 PM - last edited on 10-19-2024 10:57 PM by computergeek541
My phone was stolen can’t get into my account without them sending a verifying code to my number which cause my phone was stolen I clearly can’t get the code so I’m locked out need help contacting anyone that can help
10-19-2024 06:51 PM
@Kayla13 Do you need the verifying code tor your phone to get into your email? If not, when you try to log in to your Public Mobile account select "Didn't Get the Code" and it should give you an email option for receiving it.
10-19-2024 06:48 PM - edited 10-19-2024 06:48 PM
Hey @Kayla13
We're all customers here. You need to create a ticket. Here's how.
To submit a ticket with CS Agent using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437