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Stolen phone

Kayla13
Great Neighbour / Super Voisin

My phone was stolen can’t get into my account without them sending a verifying code to my number which cause my phone was stolen I clearly can’t get the code so I’m locked out need help contacting anyone that can help

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Kayla13   Do you need the verifying code tor your phone to get into your email?  If not, when you try to log in to your Public Mobile account select "Didn't Get the Code" and it should give you an email option for receiving it.

Chalupa_Batman
Mayor / Maire

Hey @Kayla13 

We're all customers here. You need to create a ticket. Here's how.

To submit a ticket with CS Agent using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.