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I did not see where to add the "Refer a Friend" code in my application when I joined Public Mobile t

Tsuru
Great Neighbour / Super Voisin

My husband referred me to Public Mobile today, and he helped me complete my application. I am on and have phone service, but we did not see any prompts to enter his "Refer a Friend" code.
Can someone please help me send an email to a Customer Service Representative so that I can complete this request?
My husband tried on our behalf earlier today, and a Customer Service Agent responded that the request had to come from the client that was making the application for the service (not by the person referring them).
Please help!
Tsuru

4 REPLIES 4

DC71
Great Neighbour / Super Voisin

go into your account, click the support button bottom right, click on chatcwith agent, that  takes you to chat bot, where it says  ask me something type live agent click on contact public mobile support.click on contact us, click on my account, click on can't log in  you can click on submit a ticket, but I click on private message cluck here, click on pencil icon beside setting buttoning send to box start typing cs_agent, click on CS_Agent  customer support agent, type your message, , press send message button

slusagm
Mayor / Maire

You have to message PM yourself.  To message PM

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

FYI, the box to enter the friend code is on the payment page, at the bottom, there is a button to click and enter

it is still not late , just  messages PM to add the code back, both will enjoy the rewards 

 

 

l

Handy1
Mayor / Maire

@Tsuru  It’s right before you make payment 

Handy1_0-1729364594378.jpeg

and the one time $10 credit will clear in available funds after 72 hours of activation if it’s been more then 3 days or you missed reach out to support to help ensure it’s applied correctly 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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