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E-sim Card installed unsuccessfully

TaylorFan
Great Neighbour / Super Voisin

SOS!!!  I bought a E-sim card, but it couldn't be installed on my iPhone. I have had a physically sim card. How can I cancel the e-sim card to my application, then how will I active the physically one? I need to transfer my number from another company to public mobile. Thank you. 

2 REPLIES 2

TaylorFan
Great Neighbour / Super Voisin

Thank you.

Handy1
Mayor / Maire

@TaylorFan  No worries support can sim swap the number for you just 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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