Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Cant log in and wont let me reset password. Just says cant verify email address
my sister bought a 48 payment voucher. It didnt work so i tried on my account and ot went through. can we transfer the money to her account?
I used my phone this morning and received a text saying my bonuses and credits were applied including my autopay credit. Thinking all was well i went out for a few hours. while out my phone wouldnt work. I returned home and checked my account. eve...
I just purchased a long distance add on to US, how long before I can make a call?
I signed up for a $40 plan on Nov 16 for this promotion. I have waited for over one month and still did not see the $10 credit on my first or second bill. I have no idea who to contact to find out what is going on. Can anyone provide information on ...
I forgot my password and there is no mobile data in my phone.....I am not able to reset my publicmobile account
Anyone else finding that their plan minutes are being used first instead of the long distance gift minutes for long distance calls within Canada? I have the $10 plan that give me 50 minutes a month, and when I've been calling long distance within Can...
i have mulitiable accounts is there a way to link all of them together and use the same email?
I have tried different browsers (Chrome and Firefox), have tried clearing cookies, have tried different locations (at work and at home) and I'm still getting this error when I login and try to view details about my current plan: Oh no!It looks like ...
I'm trying to call a 1-888 number that I called earlier today. Now its say that my plan ($25 plan) doesnt include talk.
The final item remaining in the pinned announcements area of the community home screen, the "Second Month Free promotion" announcement has moved on this morning. Going to the actual announcement area it is there still with no indication that it has b...
Hi,I am with PM since 2009 or more with an basic plan. Now i want to ask to add 1 G data to my old plan. I hope that I can receive it for some CAD de plus . Tell me how can I have it ? How can change the plan ? Thanks.
...saw all the promos that had been there disappear overnight, which was a risk we took in waiting...- $20 referral gone- SIM card promos of $10 aren't available in GTA, but available in Ottawa for some reason...- $10 referral credit still available ...
Would you look at that...i had just checked to see if this promo had any updates. Came back and there's something missing.....no announcements whatsoever! It's going to be a long cold and dry January when it comes to promos. Except out here on the w...
Can someone try changing their account from one plan to another? I tried changing mine this morning and the page is less than helpful with a lot of options unavailable and text not showing up? Am I alone on this? Thanks everyone and happy new year!
Before my US trip last month, I signed up for the 10 day US roaming 500mb plan. At the same time there was free talk and free text offered as a holiday promo. On my account I was charged $15 but I thought it was a free offer. Now, when trying to c...
Does anyone know where can I get a SIM card online for PM and do I have to pay extra for shipping too?
Activated my sim went through all the steps got a error at the end processing then was charged twice and cant log into self serve account cant talk or text admin please help
I was a new customer on the last day of 2019 Black Friday and was promised that the first month would be free. But just now when I checked my RBC bank account, I found I was charged $44.80 on Dec 3rd, 2019. I do not understand. Public mobile should n...
Hi all i claimed the promo data at Christmas and while I have not used all of my regular plan data for the month, it is showing that I have used some of the promo data already - does this make sense to anyone? Thank you
I'm on the old promotional plan for 12GB of LTE data over 90 days that costs $120. I've had this plan at this cost for a while now - I even remember when PM tried to increase this price but they were met with so much backlash that they reverted their...
trying to set up with public mobile,. bought the sim from the amazon link like it said to. trying to register. it let me get far to the end where it was registyering everything then it didnt work, now it wont let me even try to register again. updat...
I purchased the new public mobile simcard earlier today and now that I have inserted the simcard, it is requesting for a "SIM network unlock PIN", I do not know what that is.
Hi, Wondering if i can activate a 2nd sim card on my account, not sure if this is possible to have 2 lines on one account.
I had an account that just AutoPaid on Dec 19th. I decided to go with a new phone from Virgin Mobile so I ported my number over from Public Mobile to Virgin. My son still has an account with Public Mobile, but has gone through the little data he has....
Hello,I see that the U.S Talk, Text and Data Bundle is $20 including 250MB of Data. I am just wondering if I wanted to get talk and text but with 500MB or 1GB of Data what it would cost or how to do it. Would my only option be to individually get the...
Earlier today, I purchased a Public Mobile SIM card at a WOW boutique, activated my account, and transferred my number over from Virgin Mobile. Even after activation, I have been unable to access any cellular services or change my APNs with my Moto G...
my email isn't being recognized by Public mobile so I can't access my account info. Someone at the Walmart where I purchased the SIM card "helped" me by "setting up" my account but obviously did something wrong! I have the account number. The phone...
Approximately how much involvement do you have to have on these community boards in order to be rewarded?How soon do you know if you get rewards for involvement?Wondering if it is worth the effort... lol
