02-02-2020 07:03 PM - edited 01-05-2022 09:18 AM
How can I change my email address. For self serve public mobile....?
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02-02-2020 08:10 PM
Yes you don't need to have the same email for selfserve and community but you will have done issues with the rewards, it's possible that mods could adjust it every time you are eligible. V it's just easier for everybody to keep it the same.
And yes you can also j have a new login without issues
02-02-2020 08:03 PM
Can it Still work on 2 different emails....?
02-02-2020 07:10 PM
@AdamLove to get your community rewards applied to your my account , you should use the same email for both of them.
02-02-2020 07:06 PM
@AdamLove wrote:How can I change my email address. For self serve public mobile....?
@AdamLove To change email, contact moderators who can help, click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-02-2020 07:05 PM
@AdamLove wrote:How can I change my email address. For self serve public mobile....?
@AdamLove you need to submit a ticket to Public Mobile
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
02-02-2020 07:05 PM - edited 02-02-2020 07:07 PM
You can change login https://selfserve.publicmobile.ca/Overview/my-profile/change-username/
But only mods may be able to change email on file, though today I read that even they may have some limitations